Peer Recovery Specialist (PRS) are individuals who identify themselves as having a mental health and/or substance us problem and are in active recovery.  Peer support is a system of giving and receiving help founded on the key principles of respect, shared responsibility and mutual agreement of what is helpful.  PRS are in recovery and share their recovery experience as appropriate.  PRS listen, support, offer hope to, serve as a positive role model, teach, coach and connect individuals to community resources.  Persons in this position are classified non-exempt under the Fair Labor Standards Act.

The person in this position will provide peer support services to adult clients in the Community Recovery Services team.  Support services include empowering clients to access treatment and other resources, and reduce barriers to maintaining recovery for individuals with an identified serious mental illness.  Supervision will be provided by HRCSB Peer Program Coordinator and Community Support Supervisor and in close coordination with other peer programs within the Agency.


Provides support services to individuals in the Community Recovery Services team;

Establishes and maintains positive peer relationship with participants to effectively engage them in accessing needed services;

Addresses barriers to maintaining housing and access to needed services and resources, including transportation and unmet treatment needs;

Assists and coordinates access to treatment and rehabilitative services in the community;

Empowers clients to improve and exercise self-advocacy skills;

Models and coaches recovery behaviors and skills for individuals served;

Completes documentation same day of services including contact notes, treatment plans and reviews;

Maintains effective relationships with consumers based on courtesy, compassion, and respect;

Maintains effective relationships with co-workers and community providers based on courtesy and respect;

Makes effective use of available technology including computers, e-mails, and voicemail in order to enhance customer service;

Regular attendance is required;

Maintains current level of knowledge regarding substance use and mental health disorders and available resources;

Performs duties as assigned consistent with establish operational policies and procedures of the Harrisonburg-Rockingham Community Services Board;

Work collaboratively with community agencies including criminal justice, the local housing authority, DSS and child welfare systems, as well as the Department or Rehabilitative Services;

Assures compliance with agency policy, client rights, and confidentiality;

Is responsible for other duties assigned, consistent with established policies and procedures.


Personal experience with mental illness and/or substance use and treatment;

Demonstrated awareness of ethical boundaries and human right guidelines as they pertain to treatment and community services;

Understanding of the recovery model as it pertains to mental illness and substance use;

General knowledge of various mental illnesses and/or substance use symptoms and disorders;

Principles of record keeping and documentation;

Basic ethics appropriate to a helping relationship and understanding of confidentiality requirements;

Skills in providing ongoing support as needed to promote ability to live independently and participate in the community;

Demonstrated ability to communicate clearly and concisely (written and oral);

Shows good judgement;

Allows an individual with a disability to assume appropriate degree of responsibility for herself/himself;

Demonstrated ability to work effectively with consumers in non-office based services settings;

Demonstrated ability to work collaboratively with diverse individuals including consumers, professionals, and family members;

Excellent interpersonal skills;

Basic computer literacy and word processing skills required;

Willingness, and capability, to maintain a caseload of nine clients;

Ability to respond quickly and effectively to crisis situations until additional clinical support is available.


Peer Recovery Specialist Certification or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.  Willingness to complete Peer Certification and Registration within 9 months of hire.  Willingness to complete additional training as available.


Possession of a valid Virginia driver’s license and acceptable driving record.  Prior conviction of a barrier crime may bar candidate from employment.  Minimum of one year in recovery required.


EQUIPMENT:  Telephone, copy machine, personal computer, word processing software.

 WORK ENVIRONMENT:  General office environment with normal lighting levels, temperature, air quality, ventilation, and noise levels.  Community settings and other locations with environment as determined by occupants.

WORK LOCATION: 1241 North Main Street, Harrisonburg; and other sites as determined by program needs.

WORK HAZARDS:  Minimal hazards associated with rehabilitation programs.

WORK SCHEDULE: Monday through Friday, regular office hours; some evening hours may be required; additional hours to perform job requirements.  Regular attendance is required.