General Statement of Duties:

The Director of Administrative Services provides leadership and oversees the daily operations for the agency’s administrative departments of Compliance, IT, Clerical Services, Medical Records, and Data Management. The position is responsible for providing project management leadership, procurement compliance, facility management, adherence to administrative functions required by the State Performance Contract, and manages insurance, legal, and other regulatory compliance. The incumbent is responsible for developing and implementing related administrative policies and procedures. This work involves an advanced level of management and leadership relative to administrative operations. This position maintains a thorough understanding of the agency’s administrative functions and collaborates with the Executive Director and Agency Controller related to financial management of the agency. The Director of Administrative Services reports to the Executive Director and serves as a member of the Executive Director’s management team. Work is assigned through consultation with the Executive Director and is performed under minimal supervision. The Director of Administrative Services provides supervision to the Compliance Manager, IT Manager, Clerical Services Supervisor, Data Reporting Specialist and shared supervision of the Risk Management Specialist and Financial and Facilities Management Specialist.

Persons in this position are classified exempt under the Fair Labor Standards Act.

Major Essential Functions:

Oversees agency compliance/quality improvement system, data management system; electronic health record and medical record system, IT, and clerical support for Board programs;

Develops policies and procedures for the administrative operations        of the Community Services Board;

Provides project management leadership for agency projects as directed by Executive Director

Directs and coordinates the State Performance Contract process, acts as the Board’s primary contact with the Department of Behavioral Health and Developmental Services (DBHDS) Office of Management Services, and coordinates Contract compliance requirements;

Oversees the CSB risk management and reporting system to include DBHDS human rights, incident reporting, HIPAA, and 42CFR, Part 2 in conformance with state and federal regulations;

Assumes lead responsibility for supervising date management activities and outcome reporting;

Oversees administrative licensure and payer regulatory compliance, and oversees contract administration to include managed care and credentialing;

Collaboratively works with the Executive Director and Fiscal Manager in agency financial planning, asset management, and capital projects. May produce related analysis and reports;

Provides technical assistance for staff to ensure compliance with State procurement act and oversees Board procurement policies and procedures;

Oversees facility safety and security including health and safety inspections; ensures up-to-date insurance policies, claims submission, and coverage updates;

Assists Executive Director in Board of Directors (BOD) administration activities, and participates in BOD meetings;

Acts at a lead point of contact under the direction of the Executive Director for agency legal matters;

Serves as Administrator for the Rockingham-Harrisonburg Halfway House Corporation;

Serves as agency HIPAA Chief Compliance Officer for privacy and security standards

Participates in agency Strategic Planning activities;

Establishes and maintains effective working relationships with the DBHDS and other agencies;

Provides supervision to staff;

Provides leadership in hiring and orienting staff;

Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service;

Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect;

Performs other duties as assigned, consistent with established operational policies and procedures

Required Knowledge, Skills and Abilities:

Comprehensive knowledge of public behavioral health and developmental service delivery system(s), and/or the community services board system; advanced skills in the field of administration and resource management; knowledge and understanding of fiscal management, thorough knowledge and understanding of regulations and compliance issues as regards behavioral and developmental healthcare service provision; advanced skills in planning and organizational development; demonstrated ability to plan, develop, and coordinate Board-wide resources and systems (e.g. for data collection, quality improvement, risk management, etc.); demonstrated ability to meet deadlines, communicate effectively, and oversee detail-oriented work in assigned areas; ability to establish goals and direct staff toward accomplishment of such goals; demonstrated good judgment; ability to assume appropriate initiative; and the ability to develop and maintain effective working relationships with a variety of professionals.

Minimum Education and Experience:

Graduation from an accredited program with a master’s degree in public administration or related field, plus three years experience; OR minimum of a master’s degree in human services, plus progressively responsible experience in human services administration and supervision; OR any equivalent combination of education and experience which provides the required knowledge, skills, and abilities.