General Statement of Duties:

To provide by telephone or face-to-face, crisis intervention, information, referral and prescreening for hospitalization during evening hours, weekends and holidays (or at any time when the CSB services are closed).

Distinguishing Features of Work: 

The Emergency Services Clinician is directly responsible to the Supervisor of Emergency Services. S/he is expected to exercise considerable independence and autonomy in day-to-day decision-making related to the delivery of emergency services and to carry out those services on a daily basis. The position requires expertise in the area of emergency interventions and the ability to work effectively with other agencies, referral sources and inpatient facilities. Good judgment and the ability to maintain a high level of confidentiality are also required.

Major Duties and Responsibilities:

Provide crisis intervention to individuals by telephone or face-to-face who are experiencing a mental health or substance abuse emergency.

Provide consultation, information, and support to individuals, families and to other community emergency service providers (e.g. Rockingham County Sheriff’s Department, Harrisonburg Police Department, Sentara Rockingham Memorial Hospital, Local Rescue Squads, ECC, Social Services Departments, etc.)

Perform pre-admission screenings for emergency hospitalizations, to include all admissions to private and state hospitals, both voluntary and involuntary.  In addition to screening the individual, this will encompass overseeing the petitioning process, advising the magistrate’s office regarding Emergency Custody Orders and Temporary Detention Orders, and coordinating/ensuring appropriate disposition/admission issues with respect to the most appropriate treatment in the least restrictive environment.

Perform assessments as requested regarding mental health and substance abuse issues. May include exploring and making dispositional arrangements for the individual in question.

Provide the Community Services Board with the required documentation of service delivery.

Participate in on-going coordination and consultation with other emergency service providers and with Community Services Board staff.

Participate in in-service training and supervision as required by the Supervisor of Emergency Services.

Perform other related functions as judged professionally necessary to ensure availability, response and continuity in the delivery of emergency services.

Required Knowledge, Skills and Abilities:

Good diagnostic, evaluative and emergency intervention skills. Good interpersonal skills including the ability to work effectively with service providers from other agencies, as well as, with people who are experiencing a high level of stress. Demonstrated good judgment and flexibility in highly stressful and unstructured situations. The ability to work as a member of a team is essential.

Minimum Education and Experience:

Graduation from an accredited college or university with a Masters Degree in Human Services or a related specialty.  If licensed, staff member is responsible for submitting proof of license and renewal to Human Resources.

Other Information:

Equipment:  Telephone, Laptop

Work Environment:  Community settings, facilities with environment as determined by occupant.

Work Location:  Setting as needed.

Work Hazards:  Standard hazards associated with rehabilitation programs.

Work Schedule:  After regular hours as scheduled.