General Statement of Duties:
Provides oversight to agency’s Permanent Supportive Housing (PSH) program. The position will work collaboratively with Harrisonburg Rockingham Housing Authority (HRHA) to identify and assist individuals in accessing Mainstream Housing Vouchers and Permanent Supportive Housing vouchers through the Department of Behavioral Health and Developmental Services. In addition, this position is responsible for forming relationships with other community partners who are also addressing homelessness in the Harrisonburg-Rockingham Community and developing relationships with local landlords to provide affordable housing opportunities for individuals living in the Harrisonburg-Rockingham community. The position is responsible for outreach and enrollment of participants into the PSH program and on-going monitoring of participants’ involvement and adherence to the PSH program policy and procedures. The position is responsible for tracking and submitting required data to Department of Behavioral Health and Developmental Services (DBHDS). The position involves some contact with associates in human service organizations, state and local government, professional organizations, and community advocacy groups. The Housing Specialist is directly accountable to the Coordinator of Recovery and Housing Transitional Services.
Persons in this class are classified non-exempt under the Fair Labor Standards Act.
Major Essential Functions:
Outreaches and enrolls participants into the PSH program in collaboration with Harrisonburg Rockingham Housing Authority;
Actively forms relationships with local landlords to secure affordable housing for participants;
Completes all necessary documentation for participants involvement in PSH program, included but not limited to, housing needs assessment, prioritization checklist, individualized service plans, contact notes,
Collaborates and coordinates with other agency departments to help address housing needs of PSH participants;
Performs reviews of the rental assistance and tenant rent amounts on an annual basis or when participant experiences a change in income or household composition;
Meets monthly with PSH participants to review housing needs and as needed make referrals to other supportive services;
Participates in community meetings, coalitions, etc focused on homelessness and affordable housing;
Conducts annual apartment inspections to ensure the housing meets HUD Quality Standards for PSH participants;
In collaboration with Coordinator of Recovery and Housing Transitional Services, completes all necessary data collection and submission responsibilities associated with PSH funding;
Participates in treatment team meetings for PSH participants as appropriate;
In collaboration with the Coordinator of Recovery and Housing Transitional Services ensures the program is adhering to housing first principles and the permanent supportive housing model.
Makes effective use of available technology, including computers, e-mail, voice mail, and electronic health record;
Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect;
Perform other duties as agency needs require.
Required Knowledge, Skills, and Abilities:
Knowledge of mental health, substance abuse, intellectual disability concepts, especially as it relates to housing needs for adults with serious and persistent mental illness; strong skills in community networking; ability to establish goals; ability to work cooperatively and effectively with other individuals and organizations; demonstrated effective communication skills; demonstrated good judgment and conflict resolution skills; ability to assume appropriate initiative. Computer literacy and word processing skills required.
Minimum Education and Experience:
Bachelor’s Degree in human services OR any equivalent combination of education and experience which provides the required knowledge, skills and abilities.
Work Equipment: Smart Phone, calculator, computer and related software.
Work Environment: General office environment with normal lighting levels, temperature, air quality, ventilation and noise levels.
Work Location: 1241 N. Main St. office and other community sites as necessary.
Work Hazards: Standard hazards associated with a mental health treatment environment. Standard hazards associated with human service residential environment including hazards associated with problem behaviors. Use of universal precautions required.
Work Schedule: Monday through Friday, regular office hours; additional hours as needed to perform job requirements.