General Statement of Duties:

Provides administrative and staff oversight, and service implementation of the agency’s Permanent Supportive Housing (PSH) Program. Supervisor is responsible for overseeing the work of the PSH Staff, ensuring the philosophy of housing first principals throughout the PSH program. Supervisor is responsible for ensuring program compliance with all regulatory and funding requirements, including completing program reports as required by Department of Behavioral Health and Developmental Services (DBHDS).  The position will work collaboratively with local Public Housing Authority to address housing needs of individuals with serious mental illness in our community and will be an active participant in community efforts to forward the mission of reducing homelessness in Harrisonburg City and Rockingham County.

The PSH Supervisor is part of the Community Mental Health Services Team and is a direct report to the Director of Community Mental Health Services.

Persons in this class are classified exempt under the Fair Labor Standards Act.

Major Essential Functions: 

Oversees the agency’s Permanent Supportive Housing (PSH) program, including oversight to PSH staff and program requirements as outlined in PSH program manual;

Organizes and coordinates services to achieve a collaborative and integrated system of services and supports for individuals with serious mental illness;

Completes and submits all PSH required reports to the Department of Behavioral Health and Developmental Services (DBHDS) in a timely manner.

Effectively collaborates with the financial department to oversee the financial budget for the PSH program;

Regularly participates in Western Virginia Continuum of Care (CoC) Coalition meetings;

Regularly participates in other community meetings addressing the needs of individuals with serious mental illness (SMI) and experience housing insecurities in Harrisonburg City and Rockingham County;

Coordinates with local housing authority to ensure all vouchers are being fully utilized and up leasing occurs in a timely manner;

Organizes at minimum quarterly meetings with the local housing authority to review the progress of the PSH program;

Oversees and provides training for new PSH staff (including Housing Specialists, Peer Support Specialist, Program Assistant and Case Managers);

Assures compliance with applicable federal and state laws and regulations;

Completes regularly scheduled individual and group supervision with assigned staff;

Completes all performance reviews and plans of assigned staff in a timely manner;

Completes chart reviews as appropriate on assigned staff;

Makes effective use of available technology, including computers, e-mail, voice mail, and electronic health record;

Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect;

Participates in training and staff development opportunities needed to enhance job-related skills;

Performs other related functions as needed, consistent with organizational objectives, policies and procedures.

Required Knowledge, Skills, and Abilities:

Thorough knowledge of mental health and substance use issues, as well as, working knowledge of the needs of chronically homeless individuals;  strong skills in planning, administration, and program oversight; ability to establish goals and direct staff toward accomplishment of such goals; ability to work cooperatively and effectively with other individuals and organizations; demonstrated effective communication skills; demonstrated good judgment and conflict resolution skills; ability to assume appropriate initiative. Computer literacy and word processing skills required.

Minimum Education and Experience:

Bachelor’s degree in human services with minimum 3 years of related experience working with SMI population and/or homeless population and experience providing administrative oversight of program and/or staff OR any equivalent combination of education and experience which provides the required knowledge, skills and abilities.

Other Information:

Work Equipment: Smart phone, calculator, computer and related software.

Work Environment: General office environment with normal lighting levels, temperature, air quality, ventilation, and noise levels.

Work Location: 1241 N. Main St. office and other community sites as necessary.

Work Hazards: Standard hazards associated with a mental health treatment environment. Standard hazards associated with human service residential environment including hazards associated with problem behaviors. Use of universal precautions required. 

Work Schedule: Monday through Friday, regular office hours; additional hours as needed to perform job requirements.