General Statement of Duties:

To provide supervision and leadership to the day to day delivery of emergency services in collaboration as appropriate with the Senior Manager of Emergency Services. To provide crisis intervention, pre-screening for hospitalization and other direct emergency services as required. The Supervisor of Emergency Services is directly responsible to the Senior Manager of Emergency Services. S/he is expected to exercise considerable independence and autonomy in day-to-day decision-making related to the delivery of emergency services and to carry out those services on a daily basis. The position requires expertise in the area of emergency interventions and the ability to work effectively with other emergency services providers both in the immediate community and in the state hospitals. Good judgment and the ability to maintain a high level of confidentiality are also required.

This position is classified exempt under the Fair Labor Standards Act.

Major Essential Functions:

Provides clinical and administrative supervision to the daytime emergency services team.

  • Meets regularly with ES staff for supervision and consultation
  • Orients and trains new daytime ES staff
  • Addresses any personnel issues in consultation with Senior Manager and Director as appropriate.
  • Completes a chart review/audit on a minimum of 5% of prescreening assessments completed by Certified Preadmission Screening clinicians.
  • Will dispatch Crisis Response team in Senior Managers absence.
  • Functions as the primary point person for ES during daytime hours.

Provides crisis intervention either by phone or face-to-face to individuals experiencing emotional distress.

  • Effectively prioritizes crisis situations and triages as necessary.
  • Effectively deals with adults and juveniles in crisis who are MH, SA, ID or dually diagnosed.
  • Effectively deals with suicidal clients.

Provides the first clinical contact for individuals requesting CSB services, either by phone or face-to-face.

  • Accurately assesses individuals to determine appropriate service area to receive referral.
  • Follows current scheduling format for each program area.
  • Provides immediate crisis intervention if appropriate prior to scheduling.
  • Provides prompt responses for requests for services, information, referral, and consultation

Involvement in all areas of the civil commitment process.

 Other Information:

Work Location:  1241 N. Main St, Harrisonburg; facilities, and/or community settings.

Work Hazards:  Standard hazards associated with rehabilitation programs.

Work Schedule:  Monday through Friday, regular office hours as scheduled by supervisor; some evening and weekend hours required as scheduled. Additional hours as needed to perform job requirements. Regular attendance is required.

Click here to add your own text

Click here to add your own text