General Statement of Duties:

Behavioral Health Tech Overnight Relief Staff provide direct client services to the residents of Community Services Board operated supervised living residential services. Residents are individuals with serious mental illness who are residing in community-based residences. Behavioral Health Tech Overnight Relief Staff work primarily Thursday, Friday, and Saturday nights in order to ensure staffing coverage to meet the needs of the residents. The typical shifts are overnights 10:00 PM – 7:00 AM at Market Street House. The is an hourly awake position.

Services include on-site support and supervision. The Residential Site Coordinator supervises the work of the Behavioral Health Tech Overnight Relief Staff. The work requires that confidentiality be maintained in accordance with Board policy. Discretion and independent judgment in providing services are required.

This position is classified hourly under the Fair Labor Standards Act.

Major Essential Functions:

Develops knowledge of residents’ strengths and needs, including background information about social, psychological, medical, independent living characteristics.

Works assigned overnight hours to provide supervision for residents, including some scheduled hours when other programs or agencies are closed.

Provides supervision and guidance to residents, helping establish and maintain daily living routines.

Develops and maintains supportive relationships with residents that promote maximum functioning of each individual.

Provides crisis de-escalation as needed, accessing emergency services as appropriate.

Summarizes clients’ activities and makes written reports.

Communicates any physical site emergencies to the Residential Coordinator.

Completes the tasks and chores according to the shift checklist to maintain the facility.

Maintains effective relationships with co-workers and clients based on courtesy, compassion, and respect.

Is responsible for other duties as assigned, consistent with established policy and procedures.

Required Knowledge, Skills and Abilities:

Some working knowledge of mental illness and substance abuse;

Some knowledge of principles, practices, and methods of mental health education and counseling;

Principles of record keeping and documentation;

Basic ethics appropriate to a helping relationship including confidentiality issues;

Demonstrated ability to work with targeted populations;

Ability to instruct and support clients;

Ability to work effectively with clients and service providers in the community;

Good interpersonal skills including the ability to empathize, demonstrate respect, communicate warmly and honestly, and allow a client to assume responsibility for themself;

Show good judgment and ability to communicate effectively, both verbally and in writing.

Additional Requirement:

Possession of a valid driver’s license, ability to drive safely and acceptable driving record.

Minimum Education and Experience:

High School Diploma or equivalent certificate is the minimum educational requirement. An associate of arts degree or 2 years of undergraduate study in human services, psychology and/or social work is preferred.

Other Information:

Equipment: Telephone, vehicle, breathalyzer, computer, copier/fax/scanner, household appliances.

Work Environment: CSB operated residential settings, community settings, and offices with lighting levels, temperature ranges, air quality, and ventilation and noise levels as provided in each setting.

Work Location: CSB operated residential settings; community settings.

Work Hazards: Standard hazards associated with a mental health treatment environment.  Standard hazards associated with human service residential environment including hazards associated with problem behaviors; occasional hazards associated with community activities; occasional hazards associated with being the sole staff member on the house premises.

Work Schedule: Shifts are scheduled to provide support to residents during overnight hours. Flexibility is required in order to meet and respond to program needs. Regular and reliable attendance is required.