Archive for category: Employment

Full-time salaried position, to provide case management and coordination of community-based services for at-risk emotionally disturbed children and their families. Activities include planning, linking, and service coordination. Position requires ability to organize, manage, and document complex services involving consumers, families, and private providers. Bachelor’s degree in human services plus two years of direct treatment and/or case management experience in which the primary populations served were children, adolescents and families; or any equivalent combination of education and experience which provides the required knowledge, skills and abilities.

We are seeking a full time, Mental Health Skill Builder to work individually with consumers diagnosed with a serious and persistent mental illness in community based settings. If you enjoy an active schedule and working one-on-one with others then this position could be a great fit for you. A Skill Builder models, teaches and coaches individuals in skills needed to live meaningful lives in the community and working toward recovery. Services may include budgeting, community integration, coaching on ADL’s, monitoring and accessing health and wellness resources, medication monitoring and time management. We are looking for applicants with some knowledge of mental illness, ability to work effectively individually and on a team, passion for supporting others, good writing skills and time management. Current valid Virginia driver’s license required. Graduation from an accredited college or university with a bachelor’s degree in social work, psychology, human services or a related specialty. This is a full-time, salaried position with benefits.

General Statement of Duties:

Performs a variety of moderately complex reimbursement and A/R tasks. The position requires exceptional attention to detail, intermediate spreadsheet and financial software skills, the capacity for handling a high volume workflow that may involve competing demands, and the ability to adapt to new work procedures and new situations, as well as maintaining consumer confidentiality.  The incumbent closely coordinates work assignments and responsibilities with the Controller.  This position reports to the Controller.

This position is classified non-exempt under the provision of the Fair Labor Standards Act.

Major Essential Functions:

Job duties will evolve and may change based on agency demands.

Performs and processes billing activity/transactions to insurance/third-party payers and CSB

consumers.  Maintains regular submission of electronic claims to designated payers.  May prepare and issue consumer statements, third-party invoices, and miscellaneous invoices.

Pursues unpaid/outstanding claims, delays, denials, or other problems in payment of designated

payers.  Identifies and resolves billing problems and account discrepancies.  Contacts third-party payers to verify eligibility, check claim status, and/or follow up on outstanding claims.

Applies consumer and third party payments, file insurance remittances, and prepare consumer

refunds for approval.  Helps manage unapplied cash account.

Maintains up-to-date knowledge of third-party and other payers’ requirements in order to assist with

notifications within the electronic health record and maximize reimbursements from those

sources of revenue.

Serves as the primary back up to the Reimbursement Liaison position for financial intakes at Main

Street, Arbor House, and McNulty Center.

Assists in the collection procedures of consumer overdue accounts (legal action, set-off debt).

May prepare and send necessary paperwork to maintain CSB information with the state Set-Off Debt

(SOD) Collection program, including processing Add, Change, and Update Forms.  May transmit SOD file to VA Dept. of Taxation and reconcile CSB SOD list with State SOD list.  After match, may send official taxation letter and CSB discount offer letter to consumer.

May prepare various reports, including insurance exception reports, Medicaid spend-down

information for on-site Department of Social Services Worker, and APR and SPO data.

Maintains effective relationships with co-workers and consumers based on courtesy, compassion,

and respect.

May back up other departmental functions or perform other duties and special projects as assigned, consistent with established operational policies and procedures.

Required Knowledge, Skills and Abilities:

Technical knowledge of accounts receivable and medical billing practices with emphasis on managed care and third-party payments; excellent knowledge of office procedures and equipment; intermediate knowledge of Excel and demonstrated knowledge of computer operations; flexibility with work duties; ability to work independently, but coordinate responsibilities and assignments with the work of others; ability to perform detailed, accurate work; ability to understand and follow oral and written directions; ability to communicate effectively, verbally and in writing; excellent interpersonal skills; ability to use good judgment and exercise tact; ability to explain complex payment/billing issues in an understandable manner; ability to make decisions and initiate action based on established policies and procedures; ability to seek and use supervision appropriately; dependability; ability to work as a team member, within the department and the agency; and ability to maintain confidentiality.

Minimum Educational Experience:

Completion of high school or GED, preferably supplemented by college or business school courses; plus two years progressively responsible experience in relevant administrative support work, including reimbursement and third-party billing experience, OR any equivalent combination of training, experience, and aptitude that provides the required knowledge, skills and abilities.

Other Information:

Equipment: PC and designated software, adding machine/calculator, copy machine, fax machine, printer, document scanner, and telephone system.

Work Environment: General office environment with normal lighting levels, temperature ranges, air quality, ventilation, and noise levels.

Work Location: North Main Street Campus, Harrisonburg, VA

Work Hazards: Some hazard associated with repetitive motion necessary for data entry/ typing; standard hazards associated with human services environment.

Work Schedule: Monday through Friday, regular office hours; some evening hours as scheduled; additional hours as needed to perform job requirements.  Regular attendance is required.  This position is required to take at least five consecutive days of leave each year.

Full-time, salaried position to provide services to infant/toddlers with developmental delays or disabilities in the ITC (Infant and Toddler Connection) program. Opportunity to work with a team of professionals in the child’s natural environment. Requires diagnostic and evaluative skills, knowledge of child development and intellectual disability; ability to work effectively with families from diverse backgrounds; and ability to provide services within complex regulations associated with Part C services. Bachelor’s degree required and certification in child development, early childhood special education, early childhood education, or related field recommended.

General Statement of Duties:

This crisis stabilization program is a short term, 7-bed intensive residential program staffed 24 hours a day to provide crisis services to individual with mental health and co-occurring disorders. Services provided include individual and group therapy.  This position assists in coordinating services and/or resources needed by the resident during their stay and upon discharge from the facility. This position exercises independence in day-to-day decision-making, and it requires expertise in mental health treatment, diagnoses, intervention and assessment with adults whose needs may be difficult to meet. This position works with other crisis stabilization team members, family members, other caregivers, and community resources.

This position is classified non-exempt under the provisions of the Fair Labor Standards Act.

Major Essential Functions:

1. Provides intake assessments, individual, group, and family sessions to residents of the crisis stabilization program.
2. Is the lead group facilitator during their assigned shift and provides one-on-one therapy to clients as appropriate.
3. Provides recommendations/suggestions in the development of treatment plans that address the needs of the resident’s treatment during enrollment and needed referrals and services upon discharge.
4. Accurately completes administrative and other paperwork as required.
5. Along with the CSU Supervisor and the Case Coordinator, develops individual treatment plans that address the needs of the consumer.
6. Provides in put to CSU Supervisor and Case Coordinator in developing treatment resources pertinent to planning content for group and individual treatment.
7. Works with CSU Supervisor and Case Coordinator to develop discharging planning and the linkage of the consumer to resources in the community.
8. In conjunction with other program staff, provides general supervision of the CSU, and ensures that policies and procedures are followed.
9. Provide positive behavior supports to residents. Responds to emergency situations that occur and appropriately involves other providers, including other program staff, agency emergency services staff, emergency medical services, and law enforcement, as needed.
10. Assists consumers, when necessary, with daily living tasks as needed, including general facility maintenance tasks, laundry, meal preparation, and transportation.
11. Attends interdisciplinary, inter-agency and community-based meetings related to consumer treatment when appropriate.
12. Assures compliance with agency policy, client rights, confidentiality, licensure regulations and Medicaid regulations as applicable.
13. Completes other tasks and duties as assigned by supervisor and/or other management staff.

Required Knowledge, Skills, and Abilities:

• Thorough knowledge of the principles, practices and techniques involved in the diagnosis and treatment of individuals with mental health, substance abuse and co-occurring disorders individually and in a group setting.
• Knowledge of mental health, substance abuse and co-occurring treatment interventions both individually and in a group setting.
• Good diagnostic, evaluative, and crisis intervention skills.
• Clinical competence in managing suicidal consumers.
• Ability to function calmly in stressful situations.
• Ability to communicate effectively verbally and in writing.
• Ability to establish and maintain effective working relationships with other employees and with private and public agency personnel.
• The ability to work as part of a clinical treatment team is essential.

Minimum Education Experience:

• Master’s level in Human Services, licensed eligible in the State of Virginia

Additional Requirements:

• Mandt Training
• CPR Certification
• First Aid Certification
• AED Training

Other Information:

Work Equipment: Telephone, PC, pager, TDD, AED, misc. household appliances (i.e. washer/dryer, stove, dishwasher)

Work Environment: Residential setting with normal lighting levels, temperature, air quality, ventilation and noise levels.

Work Location: 1353 N. Main St., Harrisonburg, VA 22802

Work Hazards: Minimal hazards associated with a mental health treatment environment. Minimal hazards associated with human service residential environment including hazards associated with problem behaviors; behaviors and hazards associated with necessary use of medical procedures. Use of universal precautions required. Use of protective equipment recommended.

Work Schedule: Hours are scheduled to provide support to residents based on their needs. Flexibility is required in order to meet and respond to coverage needs and individual residents’ needs.