Facilities Management Specialist

General Statement of Duties:
Provides technical oversight functions for designated specialty areas, specifically the areas of CSB facilities management, along with other assigned duties. Incumbent is responsible for the day-to-day operation, maintenance and upkeep of all CSB facilities.

Distinguishing Features of Work:
This position is directly responsible to and coordinates his/her work closely with the Administrative Services Director. He/she also has overall responsibility for all CSB facilities, surrounding grounds and vehicle maintenance. The work requires specialized knowledge in facility management, and has broad latitude in independent decision-making and appropriate independent action. This position has regularly scheduled supervision provided as well as consultation and assistance necessary to accomplish the work. The incumbent must coordinate his/her work closely with others, and the position requires strong planning and problem solving abilities, excellent judgment, and the ability to identify and undertake proactive risk management initiatives.

Persons in this position classification are non-exempt under the Fair Labor Standards Act.

Major Duties and Responsibilities:

Oversees and maintains CSB office facilities as clean, safe, attractive, and functional buildings and grounds, including but not limited to the following:
• Manages all leasing duties for CSB properties held as landlord-only contracts;
• Manages the custodial services and/or staff engaged by the CSB. Monitors and evaluates costs and benefits in relation to CSB needs and budget projections.
• Performs facility risk assessments in cooperation with the Risk Analyst, and monitors all facilities to ensure safety risks are anticipated and managed, as practicable.
• Tracks and maintains building keys at assigned buildings, including internal offices.
• Responsible for ensuring the completion of all routine and preventive maintenance functions for CSB office buildings and grounds. Schedules, oversees, and coordinates all repair work (e.g. HVAC systems, structural repairs, incidental repairs, etc.), plus recommends and assists with implementing major upgrades and renovations. Ensures all work performed by qualified contractors, and within approved budgetary guidelines.
• Ensures office facilities comply with state licensure, OSHA, and other regulatory requirements.
• Oversees assessment, prioritization and procurement functions related to capital maintenance and/or repairs, and ensures compliance with CSB procurement policies, state law and regulations, etc.
• Maintains documentation and backup of critical facility technical material needed for repairs, emergencies, and disaster response activities.
 • Oversight responsibility for outside facility grounds, including lawn maintenance, snow removal, etc. Responsible for contracts and vendors for those functions.
• Performs light maintenance task such as changing light bulbs, hanging pictures, moving small furnishings, spraying for common insects, etc. as appropriate.
• Maintains all agency vehicles in terms of inspections, cleaning, and any oversight of all necessary maintenance work to ensure safety of operation.

Serves as Physical Security Officer for CSB offices at North Main Street campus as follows:
• Maintains staff awareness about physical security issues and procedures and monitors physical security at each site.
• Serves as a technical resource for staff and the agency around physical security issues at their perspective location(s).
• Assumes leadership responsibility in the event of a major disaster to secure (as feasible) the facility to limit the loss or exposure of protected health information.
• Investigates any security breach at all CSB locations (with onsite management as appropriate) and coordinates any requires corrective action(s).
Performs other financial management duties, including procurement activities, special projects, and other financial and reporting functions of the CSB related to Facilities Management responsibilities.
Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service.
Maintains and assures that staff and vendors maintain effective relationships with coworkers and customers based on courtesy, compassion and respect.
Performs other duties as assigned in conformance with established operational policies and procedures.

Required Knowledge, Skills, and Abilities:
Thorough knowledge of designated technical support functions involving facility management and related financial management functions. Excellent organizational skills; ability to make appropriate independent decisions and take related action based on knowledge of facility management needs; upon Board policies, procedures, budgets, and practices; knowledge of general bookkeeping and accounts payable procedures; ability to manage assigned routine with minimal supervision, excellent communication skills, including speaking, writing, and the ability to interact effectively with the public; excellent interpersonal skills; good judgment, tact, courtesy; efficiency; dependability. Experience with Spreadsheet Software (preferably Excel).

Minimum Education and Experience:
B.S. in business management or related area desirable, two years of progressively responsible technical experience related to the functions noted above, OR any equivalent combination of experience or training that provides required knowledge, skills and abilities.

Other Information:
Equipment: Telephone system, copy machine, calculator, typewriter, PC and/or other designated computer hardware, designated software. Basic hardware tools and items often used in Facilities Management (e.g., screwdrivers, hammers, light bulbs, insect spray, etc.)

Work Environment: General office environment with normal lighting levels, temperature ranges, air quality, ventilation, and noise levels.

Work Location: North Main Street Campus, Harrisonburg, VA, and 463 East Washington Street, Harrisonburg, VA; and CSB residential properties.

Work Hazards: Some hazard associated with repetitive motion necessary for data entry/typing; possible hazards associated with overseeing capital repair/maintenance/related activities; minimal hazard associated with human services environment.

Work Schedule: Monday through Friday, regular office hours; some evening hours as scheduled; additional hours as need to perform job requirements, including emergency facility issues. Regular attendance is required. This position is required to take at least five consecutive days of leave each year.

Client Navigator

HRCSB is seeking a highly motivated individual to join our clinical team as a Client Navigator. This full-time, salaried position will work closely with agency treatment providers to assist clients in accessing services by serving as the initial point of contact for new clients. The Client Navigator provides the initial screening into services and facilitates the clinical process for entering services. Requires the ability to work independently, as well as, collaboratively within a treatment team, ability to manage multiple tasks at one time, good time management skills and skilled in communicating effectively, verbally and in writing. This position requires the applicant to have a Bachelor’s Degree in a Human Services Related field, considerable experience working with individuals with mental health and/or substance use related issues or any equivalent combination of considerable experience and training, which provides the required knowledge, skills, and abilities.

Children’s Community Resources Supervisor

General Statement of Duties:

The Children’s Community Resources Supervisor provides leadership to a team of professionals that work out in community settings with individuals involved in the school and sometimes the juvenile justice system. The individual acts as the liaison between our agency and our community partners including but not limited to Rockingham Harrisonburg CSA team of FAPT, both city and county public school systems, Department of Social Services, etc.

Supervisor is responsible for providing some direct services to this population including individual and group therapy and service coordination. Services are delivered through an array of modalities including psychotherapy and skill-building processes. Emphasis is on emotional self-management, skill-building training, securing and coordinating services to meet the needs of clients, support to families, and direct interaction with staff.

Community Outreach Supervisor is under the direct supervision of the Director of Behavioral Health Services. The Supervisor is expected to exercise considerable independence and autonomy in day-to-day decision-making related to the delivery of coordinated treatment services and to carry out or coordinate services with a minimum of supervision. The position requires expertise and leadership abilities in coordinating various services, mental health and substance abuse treatment, diagnosis, crisis intervention and assessment with at-risk children and youth. Also required is the ability to work with others teams and service providers, both within the Board system and within the community, good judgment, the ability to develop creative approaches to services delivery, and the ability to maintain a high level of confidentiality.

This position is classified exempt under the Fair Labor Standards Act.

Major Essential Functions:
Provides direct supervision and service development and delivery oversight to the Early Intervention clinicians working in the public schools;
Provides direct supervision and delivery oversight to the Children’s Mobile Crisis clinicians;
Provides direct supervision to the Behavioral Health team and the Intensive In-Home case manager;
Initiates and/or attends Child Specific Team meetings as a community partner for at-risk children;
Participates in FAPT meetings as an active member and further facilitates communication with other HRCSB supervisors for initiation of services requests;
Meets established agency standards for same-day document and staff productivity;
Provides services to the agency through consultation with and coordination of services with other teams within the agency, including Access/Emergency Services and Case Management;

Assists in the development of individual supports and access to community resources to the target population, establishes and maintains a team approach to meeting the needs of individuals served;
Provides crisis intervention as needed;
Receives/participates in administrative and team supervision under the direction of the Director of Behavioral Health Services;
Assures compliance with agency policy, client rights, confidentiality, licensure regulations, and Medicaid regulations as applicable;
Maintains effective relationships with co-workers and customers based on courtesy, compassion and respect;
Participates in training and staff development opportunities needed to enhance job-related skills and maintain licensure;
Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service;
Performs other related functions as needed, consistent with organizational objectives, policies and procedures.

Required Knowledge, Skills and Abilities:
Thorough knowledge of principles, practices and methods of mental health and substance abuse interventions; demonstrated leadership skills needed to supervise a team to produce a desired outcomes, evidenced-based individual and group therapeutic techniques; crisis intervention/emergency services skills; demonstrated ability to work effectively as a team with consumers, supervised staff, co-workers, and service providers from the community; ability to work effectively as part of a therapeutic team; knowledge of and adherence to ethical standards appropriate for a therapeutic relationship; ability to devise and conduct education and training programs for consumers and service providers; ability to write concisely and effectively using recognized best practices for all documentation; ability to meet timelines for documentation and administrative/supervisory directives; demonstrated good judgment; good interpersonal skills. Computer literacy and work processing skills are required.

Additional Requirement: Possession of a current, valid driver’s license and acceptable driving record.
Minimum Education and Experience:
Graduation from an accredited college or university with a master’s degree in human services or a related specialty plus two years of experience in a mental health, mental retardation, or substance abuse setting; OR any equivalent combination of education and experience which provides the required knowledge, skills and abilities. Professional licensure required. Staff member is responsible for submitting proof of license renewal to the Human Resources office.

Other Information:
Equipment: Telephone, copy machine, fax, PC, word processing software.

Work Environment: General office environment with normal lighting levels, temperature, air quality, ventilation, and noise levels.

Work Location: HRCSB, 1241 North Main Street and other sites as determined by program needs.

Work Hazards: Minimal hazards associated with treatment programs.

Work Schedule: Monday through Friday, regular office hours; some evening and weekend hours required as scheduled. Additional hours as needed to perform job requirements. Regular attendance is required.

Director of Recovery Services

General Statement of Duties:
The incumbent provides administration, clinical leadership, planning and administration of all programs within the child and adult recovery services. Persons in this position assume administrative and supervisory responsibility for the planning, development, implementation, and operation of a range of programs. The incumbent assures compliance with professional standards, laws, rules, regulations, and other pertinent guidelines. Responsible for implementing and monitoring Board policies and procedures including personnel and fiscal policies, staff supervision, and the day-to-day operation of component services. The incumbent serves as a member of the Executive Director’s management team, and as such, there may be assignments and responsibility for Board-wide tasks. The position involves a high level of contact with local stakeholder groups, community professionals, referring agencies, state and local government officials, professional organizations, other service providers, and advocacy groups.

The Director is directly accountable to the Executive Director. Work is assigned through consultation with the Executive Director and is performed under minimal supervision.
Persons in this class are classified exempt under the Fair Labor Standards Act.

Major Essential Functions:
Provides leadership, oversight and program direction for assigned chronic mental health and substance abuse services including: child and adult mental health case management, mental health skills building, psychosocial rehabilitation, and residential services including consultative availability after hours;
Oversees program staff recruitment, screening, selection, training, annual performance evaluations, and work scheduling;
Oversees program planning, 24/7 operations, risk management, and evaluation activities for CSB recovery services;
Acts as community liaison for CSB services by maintaining effective relationships with a range of key stakeholders, including hospital, court, and law enforcement officials;
Maintains “state of the art” knowledge of intervention practice guidelines, legal requirements and risk mitigation; and shares that knowledge, through oversight, training, and leadership of staff;
Ensures compliance with all documentation, licensure, and regulatory standards;
Provides direction for the operation of the residential program facilities including property maintenance and upkeep in coordination with Facilities Management;
Coordinates integrated services for challenging to serve individuals with other CSB directors, supervisors and staff;
Understands, assures compliance with, and provides guidance to staff about program mission;

Community Services Board personnel and fiscal policies and procedures; Standard Operating Procedures; human rights plan; Agency’s Performance Contract with the Department; DBHDS licensing standards, and Medicaid regulations;
Develops policies and procedures governing the operation of recovery service programs;
Serves as CSB Forensic Admission Coordinator, Forensic Evaluation Coordinator, and NGRI Coordinator, and maintains related training, certification and documentation requirements;
Provides leadership and direction to staff and programs, setting performance and ethical standards, and enhancing recovery opportunities for individuals served and supported;
Serves as Physical Security Officer at the Residential Facilities as follows:
• Maintains staff awareness about physical security issues and procedures and monitors physical security at the site.
• Serves as a technical resource for staff and the agency around physical security issues.
• Assumes leadership responsibility in the event of a major disaster to secure (as feasible) the facility to limit the loss or exposure of protected health information.
• Investigates any security breach at the program site and coordinates any requires corrective action(s).
Conducts both short and long-range program planning;
Monitors program budgets; assists in budget development and revision;
Assures compliance with applicable federal and state laws and regulations;
Provides administrative and clinical supervision to staff;
Ensures optimal use of staff;
Establishes and maintains effective working relationships with Department of Behavioral Health and Developmental Services, and other oversight agencies, as appropriate;
Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service;
Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect;
May provide direct clinical interventions, services, and consultations with staff.

Required Knowledge, Skills, and Abilities:
Extensive knowledge of behavioral health concepts; advanced skills in providing administrative and clinical supervision; ability to establish goals and direct staff toward accomplishment of such goals; ability to work cooperatively and effectively with others, with an emphasis on other providers and referral sources; demonstrated effective communication skills; demonstrated good judgment and conflict resolution skills; ability to assume appropriate initiative; ability to function effectively as a member of a management team. Computer literacy and word processing skills preferred.

Minimum Education and Experience:
Masters degree in human services with extensive experience including progressively responsible experience in administration and supervision; OR any equivalent combination of education and experience which provides the required knowledge, skills and abilities. Professional licensure required. Staff member is responsible for submitting proof of license renewal to the Human Resources office.

Summit House Clinical Advocate

HRCSB is seeking licensed-eligible individual to serve on the team for Summit House, Psychosocial Rehabilitation Program, as the Clinical Advocate. This position will work closely with individuals with Serious Mental Illness in development and practice of daily living skills, coping strategies and education regarding their illness as well as community resources in our area. This position will provide opportunities to work both individually and collaboratively with Summit House team and other agency staff in providing assessment, treatment planning and documentation requirements. The ideal candidate will possess good communication, written and oral, person centered approach, ability to work well with others in a team atmosphere. Supervision towards professional license is available. This position requires candidates to be licensed eligible in the State of Virginia and a minimum of two years working with individuals with serious mental illness.

Infant Development Specialist

Full-time, salaried position to provide services to infant/toddlers with developmental delays or disabilities in the ITC (Infant and Toddler Connection) program. Opportunity to work with a team of professionals in the child’s natural environment. Requires diagnostic and evaluative skills, knowledge of child development and intellectual disability; ability to work effectively with families from diverse backgrounds; and ability to provide services within complex regulations associated with Part C services. Bachelor’s degree and certification in child development, early childhood special education, early childhood education, or related field required.
Qualified applicants can obtain an application by visiting our website at www.hrcsb.org

Same Day Access Clinician

HRCSB is seeking two Full-time Licensed therapists (LPC or LCSW) as we expand our Same Day Access Team. Therapists in this role will provide assessments to children, adolescents, and adults with mental health and substance abuse needs. This position will provide the opportunity to work with a diverse clientele in a supportive, professional environment. The right candidate will be personable, motivated and passionate about their work as well as have the knowledge and ability to diagnose behavioral disorders using the DSM-5 for children, adolescents, and adults. He/she will have familiarity with trauma-informed, person-centered care, child development, and will have the skills to produce timely, concise clinical documentation. The ability to work as a team member within the agency and the community is essential.

Infant Development Specialist, Half-time

Half-time, salaried position to provide services to infant/toddlers with developmental delays or disabilities in the ITC (Infant and Toddler Connection) program. Opportunity to work with a team of professionals in the child’s natural environment. Requires diagnostic and evaluative skills, knowledge of child development and intellectual disability; ability to work effectively with families from diverse backgrounds; and ability to provide services within complex regulations associated with Part C services. Bachelor’s degree and certification in child development, early childhood special education, early childhood education, or related field required.

Qualified applicants can complete an application by visiting our website at www.hrcsb.org

Infant-Toddler Developmental Professional

Full-time, salaried position to provide services to infant and toddlers with developmental delays or disabilities in the ITC (Infant and Toddler Connection) program. Opportunity to work with a team of professionals in the child’s natural environment. Requires diagnostic and evaluative skills, knowledge of child development and intellectual disability; ability to work effectively with families from diverse backgrounds; and ability to provide services within complex regulations associated with Part C services. Bachelor’s degree and certification in child development, early childhood special education, early childhood education, nursing or related field required.
Qualified applicants can obtain an application by visiting our website at www.hrcsb.org
Equal Opportunity Employer and Drug-Free Workplace

Information Systems Technician

Full-time salaried position to provide specialized technical end-user support for agency’s information systems. Requires thorough technical knowledge of PC and network installation and operations. Must have experience using and supporting word processing, spreadsheet, database, and Internet/intranet applications including Microsoft Windows, Microsoft Office, and virtual meetings. Some experience with Unix/Linux and Windows administration is desirable. Basic programming skills a plus. Must be committed to high quality internal service and be able to effectively communicate with all levels of users. Requires completion of associates degree and at least 2 years experience in technical support operations, or any combination of experience/training which provides the equivalent knowledge, skills and abilities. Position is open until filled.