Payee Program Assistant (Full-time)

Full-time, salaried position to provide general administrative support to the Representative Payee program. Duties will include a variety of accounting activities, including accounts payable, cash receipts, petty cash, budgeting, and monitoring payee account balances. Position requires a good knowledge of accounts payable procedures; demonstrated knowledge of computer operations with related skills in data entry, word processing, and spreadsheets; ability to work independently, but coordinate duties with the work of others; attention to details; and ability to maintain confidentiality. Prefer some college or business school courses and two years of experience in accounts payable and/or administrative work.

Residential Hourly Staff

Temporary, hourly, part-time work to provide direct client services to the residents of CSB operated community-based residences. Services are provided 24 hours per day, 7 days a week. Relief staff work hours are scheduled as needed in order to ensure staffing coverage to meet the needs of the residents, primarily evenings, nights, and weekends. Duties include direct training and support to residents to improve their community living skills; supportive and/or educational counseling; crisis intervention; providing activities with residents to promote community integration. Position requires working knowledge of mental illness and substance abuse; ability to work effectively with clients and service providers in the community. Valid Virginia driver’s license required. CNAs are welcome to apply. Positions open until filled.

Payroll Specialist

General Statement of Duties:
Collects, processes, and produces CSB payroll. The incumbent plans his/her own work to ensure date driven deliverables are met. The position is supervised by the Controller. The position also works closely with the Human Resources Department.

Persons in this class are classified under the Fair Labor Standards Act.

Distinguishing Features of Work:
A primary goal is to ensure the timely and accurate collection and processing of data related to CSB payroll, human resources information, and service delivery. This position works with a wide range of CSB staff. This position is responsible for handling and coordinating highly confidential information on behalf of the CSB, its employees, and consumers. All requisite personnel-related reporting must be independently completed in full compliance with federal and state laws and regulations.

Major Essential Functions:
Collects, reviews, and enters into the payroll system all timesheets for all CSB staff, including
leave balance verification, holiday pay, overtime and discretionary leave, etc. and communicates any discrepancies or corrections to appropriate staff and Supervisors;
Processes and produces accurate semi-monthly payroll checks and direct deposits.
Reviews and enters all employee reimbursement requests for payment through payroll;
Reviews and compares employee deductions from HR module to Payroll module and investigates (in collaboration with HR) any variances
Prepares all state and federal payroll tax deposits for each payroll period
Reviews and approves monthly VRS Snapshot payment, reconciles to related payroll records, and submits for approval
Prepares and reconciles monthly and semi-monthly ICMA payments and submits for approval
Reconciles health, vision, dental, etc. invoices to payroll records and provides information to HR for investigation of variances
Prepares quarterly Form 941s, reconciles to the related payroll reports, and provides to the Controller for review and submission
Prepares quarterly VA state tax and VEC Unemployment reports and reconciles to related payroll records, and submits for review;
Generates IRS W-2 forms and reconciles to related reports and information for each tax year;
Provides orientation/training to new service provider staff on timesheet completion and other payroll related policies;
Monitors and maintains payroll email inbox and appropriately responds to requests and questions in a timely and professional manner;
Prepares all reports for annual Worker’s Compensation Audit and assists Controller with
completion of the audit;
Provides payroll records as requested during the annual financial statement audit.
Maintains payroll reports and employee records in a manner that is easy to understand and locate in the event of questions;
Maintains payroll manual, ensuring appropriate documentation is current, complete, tested, and can support continuity of payroll operations during emergency or other special situations;
Coordinates, in conjuction with the Controller, the implementation of payroll related upgrades or patches to the accounting system.
Performs special projects as time available;
Expands own knowledge through appropriate independent study and other outside staff development activities;
Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect;
Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service;
Responsible for special projects and other duties, as assigned, consistent with established policies and procedures.

Required Knowledge, Skills and Abilities:
Excellent knowledge of administrative procedures related to payroll and human resource functions; exceptional organizational and business management skills, with the ability to meet date-certain deadlines and manage routines with minimal supervision; liaison abilities, including excellent flexibility and knowledge of various administrative systems; ability to engage in appropriate independent actions and take appropriate initiative per agency policies, federal/state personnel law, and related regulations; training and technical assistance skills; knowledge of and ability to comply with strict confidentiality standards; strong communication skills; computer hardware and software skills in Human Resources specialty; ability to balance competing principles in data management; sound judgment.

Minimum Education and Experience:
Completion of high school or GED supplemented by college or business school courses; 3 years of experience in payroll or related field; OR any equivalent combination of experience and training which provides the required knowledge, skills and abilities.

Other Information:
Equipment: Telephone, copy machine, PC and/or other designated computer hardware, designated software, adding machine.

Work Environment: General office environment with normal lighting levels, temperature ranges, air quality, ventilation, and noise levels.

Work Location: 1241 North Main Street Office, Harrisonburg, Va.

Mental Health Skills-building Worker Hourly

Mental Health Skill Building Hourly
An exciting opportunity for an individual seeking part-time hourly work at Harrisonburg-Rockingham CSB. We are currently seeking energetic mental health skill builder to work individually with consumers diagnosed with a serious and persistent mental illness in community based settings. This position works to coach individuals in skills needed to live meaningful lives in the community and work toward recovery. Services may include budgeting, community integration, coaching on ADL’s, monitoring and accessing health and wellness resources, medication monitoring and management. We are looking for someone with knowledge of serious mental illness, ability to work effectively on a team, skill in providing recovery-oriented supports, and skills in documentation and time management. Current valid Virginia driver’s license required. Bachelor’s degree in human services and at least one-year work experience with individuals with mental illness is necessary. Must meet qualifications for QMHP-A certification.

Behavioral Health Benefits and Compliance Technical Specialist

Full time salaried position. Position’s primary role is to support the Behavioral Health Benefits Coordinator Position with the authorization process for behavioral health services. Duties include obtaining insurance eligibility; conducting pre-audit documentation reviews for medical necessity and minimum documentation compliance; submitting authorization and registration requests; entering authorization information into an electronic health record; maintaining relevant reports, tracking data and sending authorization expiration notices to clinical staff. Knowledge and experience with excel spreadsheets and electronic data systems required. Experience in human services, behavioral healthcare and/or managed care is preferred. Experience with electronic health records is beneficial. Position open until filled.

Emergency Services Clinician

General Statement of Duties:

To provide crisis intervention, pre-screening for hospitalization, and other direct emergency services as required. The Emergency Services Clinician is directly responsible to the Supervisor of Emergency Services. S/he is expected to exercise considerable independence and autonomy in day-to-day decision-making related to the delivery of emergency services and to carry out those services on a daily basis. The position requires expertise in the area of emergency interventions and the ability to work effectively with other emergency services providers both in the immediate community and in the state hospitals. Good judgment and the ability to maintain a high level of confidentiality are also required.

This position is classified exempt under the Fair Labor Standards Act.

Major Essential Functions:

  1. Provides crisis intervention either by phone or face-to-face to individuals experiencing emotional distress.
  • Effectively prioritizes crisis situations and triages as necessary.
  • Effectively deals with adults and juveniles in crisis who are MH, SA, ID or dually diagnosed.
  • Effectively deals with suicidal clients.

2. Provides the first clinical contact for individuals requesting CSB services, either by phone or face-to-face.

  • Accurately assesses individuals to determine appropriate service area to receive referral.
  • Follows current scheduling format for each program area.
  • Provides immediate crisis intervention if appropriate prior to scheduling.
  • Provides prompt responses for requests for services, information, referral, and consultation.
  • 3.   Involvement in all areas of the civil commitment process.
  • Provides accurate consultation regarding the petitioning process, ECOs and TDOs.
  • Functions as the “qualified evaluator” in assessing juveniles and adults to determine dangerousness.
  • Provides thorough preadmission (PAS) screenings for both voluntary and involuntary hospitalizations to private and state hospitals.
  • Maintains up-to-date knowledge of the Statutes of Virginia relating to DMHMRSAS.
  • Actively explores the least restrictive alternative.
  1. Fulfills agency requirement for documentation.
  • Follows agency procedures for accurate record keeping.
  • Follows agency procedures for accurate emergency services record keeping.
  1. Participates in training and supervision as required by the Emergency Services Supervisor.
  • Attend in-service training pertinent to Emergency Services.
  • Attend weekly meetings with Emergency Services Supervisor.
  • Assumes responsibility for scheduling alternative meeting time if regular meeting is missed for any reason.
  • 6. Ability to function as a team member.
  • Works effectively with team members to provide adequate coverage during normal work hours.
  • Conforms to agreed upon scheduling for such duties as lunch coverage.
  • Works effectively with ES On-Call staff to provide accurate information.
  • 7. Makes effective use of available technology, including computers, e-mail and voice mail in order to enhance customer service.
  •  8. Maintains effective relationships with co-workers and customers based on courtesy, compassion and respect.
  • 9. Completes other duties as assigned consistent with established CSB policies and procedures.
  • Implements projects consistent with established CSB policies and procedures.


Required Knowledge, Skills and Abilities:

Position requires the ability to work effectively with service providers from other agencies as well as with people who are experiencing a high level of stress. Good diagnostic, evaluative, and emergency intervention skills. Good interpersonal skills including a reassuring telephone demeanor are essential. Knowledge of and adherence to basic ethics appropriate for a helping relationship. Good interpersonal skills with demonstrated good judgment and flexibility in highly stressful and unstructured situations with a wide range of mental health disabilities. The ability to work as a member of a team is essential, as well as, skills in oral and written communication and basic computer literacy.

Minimum Education and Experience:

Graduation from an accredited college or university with a Masters Degree in Human Services

or a related specialty, plus two years of experience in a mental health or substance abuse setting; or any equivalent combination of education and experience which provides the required knowledge, skills and abilities. Professional licensure or license eligibility is required. Staff member is responsible for submitting proof of license renewal to the Human Resources office.

Other Information:

Equipment:  Telephone, copier, fax, vehicle, laptop

Work Environment: General office environment with normal lighting levels, temperature, air quality, ventilation and noise levels.

Work Location:  1241 N. Main St, Harrisonburg; facilities, and/or community settings.

Work Hazards:  Standard hazards associated with rehabilitation programs.

Work Schedule:  Monday through Friday, regular office hours.  Occasional additional hours as needed to perform job requirements.  Regular attendance is required.



Adult Mental Health Case Manager

HRCSB is looking for a compassionate community based case manager to work with adults diagnosed with serious mental illness and co-occurring developmental disabilities or substance use. The position is responsible for accessing, linking to and monitoring services and resources for adults in community recovery services. The position requires extensive knowledge of a wide range of individual service approaches and resources for individuals with serious and persistent mental illness; skills in delivering services and crisis interventions and ability to work cooperatively and effectively with individuals. Graduation from an accredited college or university with a bachelor’s degree in human services or a related specialty is required; additional experience in a mental health, developmental disabilities, or substance abuse setting is preferred.

Early Intervention Clinician

HRCSB is seeking an innovative and flexible clinician to provide early intervention and crisis services in the local school system. School-based services include providing face-to-face contact with at-risk youth who are identified as needing additional support due to mental health or substance use issues. The Clinician will provide brief supportive counseling, link students to natural and professional supports in the community, and work closely with school staff. Applicants must have a master’s degree in a human services or related field and be clinically licensed or license eligible in Virginia. This position is full-time, salaried for a 10-month period coinciding with the school calendar.

Emergency Services On-Call Clinician

Provide crisis intervention, information, referral and/or pre-admission screening for emergency hospitalization to individuals by telephone or face-to face who are experiencing a mental health or substance abuse emergency.
This position will be only on a PRN basis during evening hours, weekend and holidays. Must have a Master’s Degree in Human Services or related specialty, plus two years experience in a mental health, intellectual disabilities or substance abuse setting. Training will be provided. Qualified applicants can obtain an application by visiting our website at

Infant Development Specialist

Full-time, salaried position to provide services to infant/toddlers with developmental delays or disabilities in the ITC (Infant and Toddler Connection) program. Opportunity to work with a team of professionals in the child’s natural environment. Requires diagnostic and evaluative skills, knowledge of child development and intellectual disability; ability to work effectively with families from diverse backgrounds; and ability to provide services within complex regulations associated with Part C services. Bachelor’s degree and certification in child development, early childhood special education, early childhood education, or related field required.
Qualified applicants can obtain an application by visiting our website at