Permanent Supportive Housing Service Coordination Specialist

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General Statement of Duties:

This position performs a key role in assisting individuals with serious mental illness and possibly co-occurring substance use disorders, and/or physical disabilities who have experienced chronic homelessness. The position focuses on helping enrolled individuals of the Permanent Supportive Housing (PSH) program to achieve stability and improve their quality of life by providing support and connecting them to necessary services.

The Service Coordination Specialist is directly accountable to the PSH Supervisor.

Persons in this class are classified non-exempt under the Fair Labor Standards Act.

Major Essential Functions:

Conduct assessments to determine individual needs and goals.

Develop and implement individual service plans, regularly assessing progress.

Provide ongoing support to individuals to help them maintain housing stability.

Assist participants with activities of daily living, such as budgeting, setting up appointments, transportation to food banks and health care appointments, and accessing healthcare.

Link participant with appropriate community-based services including mental health, substance use treatment, medical care, employment services, and legal assistance.

Serve as the primary point of contact for individual housing staff and service providers.

Monitor and ensure participant is connected to necessary services and advocate on their behalf when needed.

Address immediate concerns, such as eviction threats or personal crises, and respond to emergency situations

Supporting clients and PSH team with move-in and move-out process.

Provide or facilitate access to immediate support services in times of crisis.

Advocate on behalf of clients to access benefits, resources or legal protections.

Documentation and reporting: Maintain accurate and up-to-date client records in compliance with program and agency requirements, and confidentiality regulations. Completes all necessary documentation for participant’s involvement in PSH program, included but not limited to, housing stabilization plan, individualized service plan, and contact notes.

Track progress towards goals and document service delivery.

Work closely with other PSH team members and support service providers to ensure comprehensive care. Serves as a back up to PSH Case Manager and Housing Specialists to ensure service continuity

Will be trained and certified as an SSI/SSDI Outreach, Access, and Recovery (SOAR) specialist.

Conducts annual apartment inspections to ensure the housing meets Housing and Urban Development (HUD) Quality Standards for PSH participants.

Demonstrates a desire and willingness to continue growing and learning professionally, as evidenced by participation in appropriate workshops, seminars, and conferences.

Participates in treatment team meetings for PSH participants as appropriate.

In collaboration with the PSH Supervisor, ensures the program is adhering to housing first principles and the permanent supportive housing model.

Use Evidence Based Practices such as Motivational Interviewing, Harm Reduction and Trauma Informed Care in provision of services.

Make effective use of available technology, including computers, e-mail, voice mail, and electronic health records.

Maintain effective relationships with co-workers and customers based on courtesy, compassion, and respect.

Perform other duties as agency needs require.

Required Knowledge, Skills, and Abilities:

Knowledge of community resources and housing-first models. Ability to work with diverse populations, including individuals with mental health and substance use issues. Strong communication, problem-solving and crisis management skills. Ability to maintain confidentiality and handle sensitive information. Experience in case management, social services and/or supportive housing is preferred. Basic computer literacy and word processing skills required. Must be able to lift up to 25 pounds and navigate stairs.

Additional Requirement:

Possession of a valid Virginia driver’s license, acceptable driving record, and current ability and willingness to transport clients in an agency vehicle.

Willing to be trained in Mandt, Medication Administration, CPR Certification, First Aid Certification.

Able to be certified as a Qualified Mental Health Case Manager.

Minimum Education and Experience:

Bachelor’s degree in human services/related specialty OR any equivalent combination of education and experience which provides the required knowledge, skills and abilities.

Other Information:

Work Equipment: Smart Phone, calculator, computer and related software.

Work Environment: General office environment with normal lighting levels, temperature, air quality, ventilation and noise levels. Community settings and client housing.

Work Location: 1241 N. Main St. office and other community sites as necessary.

Work Hazards: Standard hazards associated with a mental health treatment environment. Standard hazards associated with human service residential environment including hazards associated with problem behaviors. Use of universal precautions required.

 Work Schedule: Monday through Friday, regular office hours (8am-5pm); additional hours as needed to perform job requirements. Regular and reliable attendance is required.

Information Systems Technician

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Full-time salaried position to provide specialized technical end-user support for agency’s information systems. Requires thorough technical knowledge of PC and network installation and operations. Must have experience using and supporting word processing, spreadsheet, database, and Internet/intranet applications including Microsoft Windows, Microsoft Office, and virtual meetings. Some experience with Unix/Linux and Windows administration is desirable. Basic programming skills a plus. Must be committed to high quality internal service and be able to effectively communicate with all levels of users. Requires completion of associates degree and at least 2 years experience in technical support operations, or any combination of experience/training which provides the equivalent knowledge, skills and abilities. Position is open until filled.

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Infant Toddler Early Interventionist

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General Statement of Duties:

To provide direct client services through the Infant & Toddler Connection, Part C program, an early intervention program for children with developmental delays or disabilities, a service of the Harrisonburg-Rockingham Community Services Board. The Infant Toddler Early Interventionist is directly responsible to either the ITC Coordinator or Local System Manager depending on licensure level. He/she is expected to exercise considerable independence and autonomy in day-to-day decision-making about service delivery and to participate with other ITC staff in assessments, planning, and service delivery.  Regularly scheduled supervision is provided as well as consultation and assistance necessary to accomplish the work. He/she is expected to exhibit expertise in the area of special education, early childhood development, and intellectual disabilities. The position requires the ability to work effectively with parents and infants, work cooperatively with staff from other agencies, and work as part of a team. This position is classified non-exempt under the Fair Labor Standards Act.

Major Duties and Responsibilities:

Screen and/or assess children in a variety of developmental domains using the tool and assessment procedures approved by the direct supervisor;

Participates in multidisciplinary assessments and team meetings for individual children;

May provide developmental services as certified by the Early Intervention state program;

May provide service coordination (case management) to assigned ITC families, coordinating multiple resources to accomplish family goals as certified by the Early Intervention state program;

Consults with a wide array of other professionals to provide and receive information regarding medical, developmental, and/or human services issues;

Participates in staff development activities required by the direct supervisor;

Participates in staff meetings and team development;

Adheres to regulations and standards established by or for compliance with human rights regulations, agency licensure requirements, confidentiality statutes, third party payor rules, professional code of ethics, Part C policies and regulations, etc.;

Exhibits excellent customer service, including promptly returning phone calls, expected usage

of scheduling procedures and voice mail system, accommodating client needs in scheduling, etc.;

Completes clinical and/or administrative documentation as specified by or within CSB standards, payor requirements, Medicaid regulations, professional standards, etc.;

Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect;

Responsible for other duties as assigned, consistent with established policy and procedure.

Required Knowledge, Skills and Abilities:

Excellent knowledge and analytical skills in all areas of development of infants and toddlers. Thorough knowledge of the principles of child development and intellectual disabilities. Good interpersonal skills with the ability to teach and to communicate clearly and effectively, both verbally and in writing. Ability to work and relate effectively to persons from a wide variety of educational and socioeconomic backgrounds who may vary markedly in their level of sophistication regarding infant development. Exhibits consistently good judgment and a high level of independence and initiative. Ability to work effectively as a team member and with a variety of community agencies. Basic computer literacy and word processing skills preferred.

Additional requirement:

Possession of a current, valid driver’s license and acceptable driving record.

 Minimum Education and Experience:

Graduation from an accredited college or university with a Bachelor’s Degree in child development, special education, early childhood education or related discipline; Early Childhood Education/Special Education Certification or licensure recommended; OR any equivalent combination of experience and training which provides the required knowledge, skills, and abilities to meet highest standards for employment as required by the Infant & Toddler Connection of Virginia. Staff member is responsible for submitting proof of recommended license renewal to the Human Resources department. Experience with infants and toddlers, particularly those who have disabilities, is very desirable.

Other Information:

Equipment: Telephone, vehicle, PC, word processing program

Work Environment: Individual’s homes, facilities, and office with lighting levels, temperature ranges, air quality, ventilation and noise levels as provided in each setting.

Work Location: Individuals homes, facilities, and community settings.

Work Hazards: Minimal hazards associated with general day-to-day community activities.

Work Schedule: Monday through Friday, regular office hours; Some evening and weekend hours required as scheduled. Additional hours as needed to perform job requirements.

 

ACT Program Assistant

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Major Essential Functions:

  • Provides administrative support to the entire ACT Team, with intensive support to the Team Leader, and Psychiatric Care Provider.
  • Schedules appointments for Care Provider and nursing staff.
  • Utilizes a multi-line phone system to answer incoming ACT calls in a prompt, helpful, and professional manner; appropriately directs calls and assists with ensuring urgent needs; develops knowledge of consumers in order to best meet their needs and route their calls.
  • Maintains client records and follows established guidelines for:  filing and retrieving documents, transferring medical records within the HRCSB, ensuring current documents are stocked and available for staff utilization, and protecting the confidentiality/security of client records.
  • Orients new employees to office protocol and procedures.
  • Assists staff in problem solving issues with office equipment, including computers, software, printers, etc.
  • Distributes program, courier, and US mail, bulletins, memos, and notices in a timely fashion.
  • Reviews expenditures for accuracy and conformance with established guidelines/standards (a high degree of accuracy and attention to detail is required).
  • Researches concerns and reports discrepancies to supervisor.
  • Prepares payment vouchers and processes invoices for payment.
  • Implements and maintains new tracking mechanisms upon request and prepares daily, weekly, monthly, and quarterly reports for Team Leader on multiple data elements, e.g. pharmacy, monthly breakdown of expenditures by funding type, etc.  Tracks ACT data using a DBHDS database and submits reports by deadlines.
  • Assists with maintaining resource information, updating Consumer List, and keeping information current and available to staff in the ACT folder.
  • Serves as the program’s liaison by partnering with other departments and outside vendors to a) provide program-related information/reports, b) keep equipment functional and available, and c) resolve issues that may ACT program performance and collaborate with client payees regarding mailing arrangements for transient clients.
  • Undertakes responsibility for special projects and assists with organizing team events.
  • Organizes, maintains, and adjusts complex file system in order to provide ready access to information and to produce unscheduled reports when needed.
  • Assists with service authorizations via faxing and following up.
  • Maintains the ACT database.
  • Performs other related duties as requested or assigned. Makes effective use of available technology, including computers, e-mail, voicemail and electronic health record.
  • Performs other duties as agency needs require.

Required Knowledge, Skills, and Abilities:

  • Strong organizational skills and attention to detail, ability to assume appropriate initiative and set and meet goals.
  • Ability to work cooperatively and effectively with other individuals and organizations.
  • Demonstrated effective communication skills, good judgement and conflict resolution skills.
  • Computer literacy and word processing skills required,
  • The ability to create spreadsheets and previous experience with data collection platforms a plus.
  • Knowledge of mental health, substance abuse, intellectual disability concepts, and basic understanding of practices such as Housing First, Motivational Interviewing, Harm Reduction and Trauma Informed Care is a plus.

Other Requirements:

  • Valid Drivers’ License with acceptable record.
  • Background check with favorable results.

Work Equipment: Smart Phone, calculator, computer and related software, multi fax/copier/printer/scanner machine, vehicle.

Work Environment: General office environment with normal lighting levels, temperature, air quality, ventilation and noise levels.

Work Location: 1241 N. Main St. office and other community sites as necessary.

Work Hazards: Standard hazards associated with a mental health treatment environment. Standard hazards associated with human service residential environment including hazards associated with problem behaviors. Use of universal precautions required.

Work Schedule: Monday through Friday, regular office hours; additional hours as needed to perform job requirements. Regular and reliable attendance is required.

HIPAA Access Level 2:  Complete access to protected health information (PHI), limited to the minimum necessary, to fulfill agency management responsibilities (e.g., management of risk, quality, accountability, compliance, programs/services, etc.). Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

HRCSB is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact recruitment@hrcsb.org.

 

Accounting Specialist

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The Harrisonburg-Rockingham Community Services Board (HRCSB) has an immediate need for an Accounting Specialist. Established in 1972, HRCSB is quasi-governmental agency that specializes in the treatment of behavioral health and developmental disabilities. The ideal candidate will have thorough knowledge of accounting, accounts payable and accounts receivable practices and procedures; thorough technical knowledge of accounting practices; ability to communicate effectively orally and in writing; exceptional interpersonal skills to obtain and clarify information; and obtain the cooperation of others within and outside of the agency. This position reports to HRCSB Accounting Manager or CFO.

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ACT Peer Recovery Specialist

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Major Essential Functions:

  • Assists in the development, implementation, and maintenance of ACT team services.
  • Collaborates with other members of ACT Team to provide comprehensive mental health and supportive services to clients.
  • Participates in daily ACT treatment team meetings to discuss client treatment goal and needs.
  • Models and coaches recovery behavior and skills for identified caseload of clients.
  • Supports clients in locating, and applying for, employment opportunities, educational programs, and housing as appropriate.
  • Provides goal directed interventions that provide skill development to individuals who have serious and persistent mental illness so that they can reside independently in their communities in the least restrictive environment. Interventions may include: helping consumers acquire basic skills in symptom management and adherence to psychiatric treatment plans; assisting consumers in developing medication adherence skills; helping consumers acquire basic functional skills and appropriate behavior related to the individual’s health and safety; helping consumers with individualized training in development and appropriate use of social skills and personal support system; and assisting consumers with skill development for improved personal hygiene, food preparation, and money management;
  • Performs assessments, determines client service needs, and develops treatment/service in coordination with ACT team.
  • Provides support to clients and families during times of crisis and assists in linking clients to appropriate crisis stabilization services.
  • Links clients to appropriate substance use disorder recovery services in the community as appropriate (i.e. AA, NA) and other natural supports.
  • Refers clients at risk for HIV infection, AIDS, TB, hepatitis, and STDs and other health concerns to appropriate agencies for testing and treatment.
  • Collaborates and liaisons with law enforcement officers, local hospitals, medical providers, and others in the planning, provision, and evaluation of these services.
  • Produces client related service records and maintains accurate and up-to-date documentation consistent with agency policies and procedures. Maintains detailed documentation that is commensurate with requirements for Medicaid reimbursement and licensure regulations.
  • Receives regular individual guidance and supervision from Peer Program Coordinator, as well as the ACT Supervisor.
  • Makes effective use of available technology, including, but not limited to, voice mail, e-mail, electronic medical record system, and other computer resources.
  • Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect.
  • Maintains a current level of knowledge regarding substance use and mental health disorders and available resources.
  • Assures compliance with Agency policy, client rights, and confidentiality.
  • Performs other duties as assigned consistent with established operational policies and procedures of the Harrisonburg-Rockingham Community Services Board.

 

Required Knowledge, Skills, and Abilities:

  • Personal lived experience with mental illness and/or substance use disorder and treatment.
  • Demonstrated awareness of ethical boundaries and human rights guidelines as they pertain to treatment and community services.
  • Understanding of the recovery model as it pertains to mental illness and substance use symptoms and disorders.
  • General knowledge of various mental illness and substance use symptoms and disorders.
  • Principles of record keeping, and documentation as required.
  • Basic ethics appropriate to a helping relationship and understanding of confidentiality requirements.
  • General knowledge of community resources.
  • Skills in behavior management.
  • Skills in providing ongoing support as needed to promote ability to live independently and participate in the community.
  • Good interpersonal communication.
  • Demonstrated ability to communicate clearly and concisely (written and oral);
  • Shows good judgement.
  • Allows an individual with a disability to assume appropriate degree of responsibility for themselves.

Additional Requirements:

  • Possession of a current valid driver’s license and acceptable driving record.
  • Mandt Training
  • First Aid/CPR training
  • Medication Administration certification.
  • Favorable background check results.

Minimum Education and Experience:

Peer Certification or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.  Must become a Certified and Registered Peer Recovery Specialist within 9 months of start date. One year of experience with SMI/SUD population is preferred but at least some amount of experience required. High school diploma required; some college experience preferred but not necessary.

Other Information:

Equipment: Telephone, copy machine, agency and/or personal vehicle, agency laptop, word processing, agency cellular phone, EHR software.

Work Environment: Community settings (homes, workplaces, shelters, streets) with highly variable work environments. General office environment with normal lighting, temperature, air quality, ventilation and noise levels. Vehicle.

Work Location: 1241 North Main Street, Harrisonburg VA 22802; variety of community settings, mostly within Harrisonburg and Rockingham County.

Work Hazards: Hazards associated with working in variety of community situations, the characteristics of which may be difficult to predict. Hazards associated with working alone in community settings.

Work Schedule: ACT is a 24-hour program and flexibility is required in order to meet and respond to coverage needs and individual residents’ needs. Shifts will vary to meet the needs of the program.  Full-time employees are required to work 40 Hours each week.  Monday through Friday- day and/or evening shifts. Weekends and Holidays- evening shifts on a rotating basis with ACT team members. Overnight and weekend on-call on a rotating basis with ACT team members. Regular and reliable attendance is required.

HIPAA Access Level 2:  Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

HRCSB is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact recruitment@hrcsb.org.

Assertive Community Treatment Supervisor

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General Statement of Duties:

To ensure the ongoing operation of Assertive Community Treatment (ACT) services, supporting individuals with serious and persistent mental illness in a recovery-oriented environment. The position provides clinical and administrative supervision for professional staff positions and ensures that services are in conformity with State Licensure and Medicaid regulations.  The incumbent in this position is responsible for the coordination, implementation, and maintenance of ACT services. This position oversees all operations for ACT, including coordination of coverage of direct services. As part of the operational duties of ACT, this position may require occasional evening/weekend or holiday duties as needed.

The position is supervised by the Director of Community Mental Health Services. Regularly scheduled supervision is both provided and received, as well as ongoing consultation and assistance necessary to accomplish the goals of ACT. Incumbents in this position should have demonstrated capabilities and initiative in serving individual clients and program design and implementation.  Job duties require the ability to act independently, make decisions, interpret policies and procedures, consult and collaborate with other staff members, maintain client and personnel confidentiality, and provide leadership in the delivery of services to clients of the Board.

Major Duties and Responsibilities:

  • Ensures ACT services follow all regulations as identified by DBHDS and DMAS. Establishes and maintains fidelity to the ACT model as identified in the Tool for the Measurement of Assertive Community Treatment (TMACT);
  • Provides consultation and oversight to the development of new programs utilizing the ACT model at HRCSB;
  • Represents HRCSB in all ACT related meetings with other agencies or state entities;
  • Provides direct supervision to ACT staff, including the provision of clinical and procedural guidance.  This includes the establishment and monitoring of performance objectives and performance appraisals;
  • In coordination with other agency staff, develops and maintains protocols or admission policies regarding the admission and referral of individuals requesting services from the agency. Will participate as a team member in screening and triaging services requests;
  • Monitors the provision of services, utilization, revenue and disbursements, and adherence to agency policy in consultation with Director;
  • Provides direct clinical services to clients with severe and persistent mental illness;
  • Oversees staff scheduling to ensure that sufficient resources are in place to meet program or department demands, including ACT Team and coordination with Crisis Services. This would include monitoring attendance and punctuality of program staff;
  • Conducts daily team meetings in accordance with regulations to include the effective communication of protocols and changes, agency expectations, staffing issues;
  • Participates in the recruitment and selection process of staff directly supervised by this position, including screening and interviewing of applicants and making hiring recommendations in consultation with Director;
  • Monitors clinical documentation to ensure quality documentation standards and to assign clinical follow-up as appropriate;
  • Implements continuity of care procedures and coordinates the provision of ongoing services in observance with applicable agency initiatives;
  • Participates in statewide ACT and CSB training conferences to maintain the most updated knowledge related to the ACT functions and agency/community services;
  • Assists in data collection and program research projects as necessary;
  • Maintains relationships with community partners including law enforcement and hospitals to ensure continuity of care for clients;
  • Collaborates closely with other agency staff for the purpose of services facilitation and developing efficient procedures for getting new clients into services;
  • Participates in regular meetings with agency personnel as indicated to coordinate cases, services, and outcomes as a means of enhancing the provision of services;
  • Produces client related service records and maintains accurate and up-to-date documentation consistent with agency policies and procedures;
  • Performs other duties as assigned by supervisor which are consistent with the position and in compliance with agency policies and procedures.
  • Conducts meetings for the purpose of coordinating services to individuals discharged from state psychiatric facilities to this community;
  • Establishes and maintains relationships with other community agencies, advocacy groups and service providers;
  • Maintains and assures that staff of the program maintain effective working relationships with coworkers and customers based on courtesy, compassion and respect; insures that staff protect carefully the confidentiality of clients;
  • Demonstrates a desire and willingness to continue growing and learning professionally, as evidenced by participation in appropriate workshops, seminars, and conferences;
  • Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service;
  • Performs other related duties as assigned that are consistent with the mission of the Harrisonburg-Rockingham Community Services Board;
  • Regular and reliable work attendance is required.

Required Knowledge, Skills and Abilities:

Considerable knowledge of adult and geriatric psychology in mental health and substance use disorder areas; of primary models for treatment of individuals having these problems; of appropriate methodologies for assessing psychopathology; and, of crisis intervention theory and techniques, and their application to individuals in crisis.  Working knowledge of community systems and resources; and, inter-agency collaborating.  Knowledge of or experience with ACT model of treatment. Supervision experience preferred.

Minimum Education and Experience:

Graduation from an accredited college or university with a masters degree in human services plus 3 years of experience in a mental health,  developmental disorders or substance abuse setting or a related human services field; or any equivalent combination of education and experience which provides the required knowledge, skills and abilities. Professional licensure or Licensed Eligible required.

Occupational Therapist—Infant and Toddler Connection (hourly, part-time)

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General Statement of Duties:

To provide direct client services through the Early Intervention program. Services are provided to infants and toddlers with developmental delays or disabilities and their families. The ITC Occupational Therapist works under the supervision of the Local System Manager. This position requires considerable independence and autonomy in day-to-day decision-making about service delivery; requires expertise in gross motor and fine motor development, special education, early childhood development, developmental delay, and/or intellectual disability; and ability to work effectively with parents and infants, work cooperatively with staff from other agencies, and work as part of a team are essential.

This position is classified exempt under the Fair Labor Standards Act.

Major Duties and Responsibilities:

Evaluates and assesses infants and toddlers for gross/fine motor delays and sensory processing:

Evaluates and assesses infants and toddlers for adaptive equipment/assistive technology needs;

Provides direct occupational therapy services to ITC clients;

Participates in multidisciplinary assessments and team meetings for individual children;

Maintains effective relationships with co-workers, children, and families based on courtesy, compassion, and respect;

Participates in staff development activities as required;

Participates in staff meetings and team development;

Adheres to regulations and standards established by or for compliance with human rights regulations, agency licensure requirements, Part C requirements for early intervention services, confidentiality statutes, third party payor rules, professional code of ethics, etc.;

Exhibits excellent customer service, including promptly returning phone calls, use of Credible, voice mail, e-mail, etc.;

Completes clinical and/or administrative documentation as specified by or within CSB standards, payor requirements, Medicaid regulations, professional standards, etc.;

Meets agency standards for staff productivity;

Adjusts work hours to meet agency needs;

May provide clinical supervision to students or volunteers;

Performs other duties as assigned, consistent with established operational policies and procedures.

Required Knowledge, Skills, and Abilities

Excellent diagnostic and evaluative skills in the areas of infant and toddler gross motor and fine motor development and adaptive equipment needs; thorough knowledge of the principles of child development, developmental delay, and disabilities; good interpersonal skills with the ability to teach and to communicate clearly and effectively, both verbally and in writing; ability to work effectively with persons from a wide variety of educational and socioeconomic backgrounds who may vary markedly in their understanding of infant development; exhibits consistently good judgment and a high level of independence and initiative; ability to work effectively as a team member and with other community agencies; basic computer literacy and word processing skills required.

Additional Requirement

possession of a current, valid driver’s license and acceptable driving record.

 Minimum Education and Experience

Graduation from an accredited college or university with a Master’s degree in Occupational Therapy and current licensure to practice Occupational Therapy in Virginia.  Staff member is responsible for submitting proof of license renewal to the Human Resources office.  Experience with infants and toddlers is very desirable.

Other Information:

Equipment:  Telephone, vehicle, PC, word processing program

Work Environment:  Facilities, community settings, and individuals’ homes.

Work Hazards:  Standard hazards associated with general day-to-day community activities.

Work Schedule:  Monday through Friday, regular office hours; Some evening and weekend hours required as scheduled. Additional hours as needed to perform job requirements.  Regular attendance is required.

 

Community Outreach/Intake Specialist

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Full time, salaried position to serve as the primary intake person for Intellectual and Developmental Disability services. Activities include meeting with individuals and families to complete functional assessments, adding individuals to the statewide Developmental Disability Waiting list, planning and/or attending community outreach events, and supporting the ID/DD program’s management of the DD Waiver slot allocation process. Candidates need the ability to track and organize numerous concurrent requests for services, an ability to clearly communicate and explain complex systems and procedures, and a willingness to speak to community groups in various public settings. Requires knowledge of developmental disabilities and documentation procedures; and a working knowledge of client rights and local service systems.
Graduation from an accredited college or university with a bachelor’s degree in human services, special education or a related specialty, plus developmental disability work experience or relevant education that indicates that at entry level he possesses the knowledge, skills, and abilities indicated above.

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Residential Relief Staff – Hourly

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General Statement of Duties:

Residential Relief Staff provide direct client services to the residents of Community Services Board operated residential services. Residents are individuals with serious mental illness who are residing in supervised residential setting. Residential Relief Staff work assigned hours in order to ensure staffing coverage to meet the needs of the residents.

Services include training and support in daily living skills, household management skills, supportive and/or educational counseling, client goal-setting and progress evaluation, activities to promote community integration, on-site support and emergency intervention. The Residential Site Coordinator supervises the work of the Residential Relief Staff. The work requires that confidentiality be maintained in accordance with Board policy. Discretion and independent judgment in providing services are required.

Persons in this class are classified as non-exempt under the Fair Standards Labor Act.

Major Essential Functions:

Develops knowledge of residents’ strengths and needs, including background information about social, psychological, medical, independent living characteristics.

Works assigned hours and/or stays overnight to provide oversight for residents, including some scheduled hours when other agencies are closed.

Provides supervision and guidance to residents, helping establish and maintain daily living routines.

Provides direct training and support to residents based on their needs and interests in order to maintain or improve their community living skills.

Develops and maintains supportive relationships with residents which promote maximum functioning of each individual.

Provides supportive and/or educational counseling, in keeping with each resident’s individual services plan.

Provides crisis intervention as needed, accessing emergency services as appropriate.

Plans and conducts activities with residents to promote community integration.

Summarizes clients’ activities and makes written reports.

Handles any physical plant emergencies.

Maintains effective relationships with co-workers and clients based on courtesy, compassion, and respect.

is responsible for other duties as assigned, consistent with established policy and procedures.

Required Knowledge, Skills and Abilities:

Working knowledge of mental illness and substance abuse; some knowledge of principles, practices, and methods of mental health education and counseling; principles of record keeping and documentation; basic ethics appropriate to a helping relationship including confidentiality issues; demonstrated ability to work with targeted populations; ability to instruct and support clients; ability to work effectively with clients and service providers in the community; good interpersonal skills including the ability to empathize, demonstrate respect, communicate warmly and honestly, and allow a client to assume responsibility for himself/herself; show good judgment and ability to communicate effectively, both verbally and in writing.

Additional Requirement:

Possession of a valid driver’s license and acceptable driving record.

Minimum Education and Experience:

Graduation from an accredited college or university with a bachelor’s degree in human services or a related specialty; OR graduation from an accredited college or university with a bachelor’s degree in another field with a minimum of 16 credit hours in a human services or related specialty.

Qualifications

Employment contingent upon qualifying for QMHP or QMHP-T within three months of start date.

Other Information:

Equipment: Telephone, vehicle, breathalyzer

Work Environment: CSB operated residential settings, community settings, and offices with lighting levels, temperature ranges, air quality, and ventilation and noise levels as provided in each setting.

Work Location: CSB operated residential settings; community settings.

Work Hazards: Standard hazards associated with a mental health treatment environment.  Standard hazards associated with human service residential environment including hazards associated with problem behaviors; occasional hazards associated with community activities; occasional hazards associated with being the sole staff member on the house premises.

Work Schedule: Hours are scheduled to provide support to residents based on their needs and include evening and weekend responsibilities. Flexibility is required in order to meet and respond to residents’ needs. Regular and reliable attendance is required.