Emergency Services Clinician

General Statement of Duties:

To provide crisis intervention, pre-screening for hospitalization, and other direct emergency services as required. The Emergency Services Clinician is directly responsible to the Supervisor of Emergency Services. S/he is expected to exercise considerable independence and autonomy in day-to-day decision-making related to the delivery of emergency services and to carry out those services on a daily basis. The position requires expertise in the area of emergency interventions and the ability to work effectively with other emergency services providers both in the immediate community and in the state hospitals. Good judgment and the ability to maintain a high level of confidentiality are also required.

This position is classified exempt under the Fair Labor Standards Act.

Major Essential Functions:

  1. Provides crisis intervention either by phone or face-to-face to individuals experiencing emotional distress.
  • Effectively prioritizes crisis situations and triages as necessary.
  • Effectively deals with adults and juveniles in crisis who are MH, SA, ID or dually diagnosed.
  • Effectively deals with suicidal clients.

2. Provides the first clinical contact for individuals requesting CSB services, either by phone or face-to-face.

  • Accurately assesses individuals to determine appropriate service area to receive referral.
  • Follows current scheduling format for each program area.
  • Provides immediate crisis intervention if appropriate prior to scheduling.
  • Provides prompt responses for requests for services, information, referral, and consultation.
  • 3.   Involvement in all areas of the civil commitment process.
  • Provides accurate consultation regarding the petitioning process, ECOs and TDOs.
  • Functions as the “qualified evaluator” in assessing juveniles and adults to determine dangerousness.
  • Provides thorough preadmission (PAS) screenings for both voluntary and involuntary hospitalizations to private and state hospitals.
  • Maintains up-to-date knowledge of the Statutes of Virginia relating to DMHMRSAS.
  • Actively explores the least restrictive alternative.
  1. Fulfills agency requirement for documentation.
  • Follows agency procedures for accurate record keeping.
  • Follows agency procedures for accurate emergency services record keeping.
  1. Participates in training and supervision as required by the Emergency Services Supervisor.
  • Attend in-service training pertinent to Emergency Services.
  • Attend weekly meetings with Emergency Services Supervisor.
  • Assumes responsibility for scheduling alternative meeting time if regular meeting is missed for any reason.
  • 6. Ability to function as a team member.
  • Works effectively with team members to provide adequate coverage during normal work hours.
  • Conforms to agreed upon scheduling for such duties as lunch coverage.
  • Works effectively with ES On-Call staff to provide accurate information.
  • 7. Makes effective use of available technology, including computers, e-mail and voice mail in order to enhance customer service.
  •  8. Maintains effective relationships with co-workers and customers based on courtesy, compassion and respect.
  • 9. Completes other duties as assigned consistent with established CSB policies and procedures.
  • Implements projects consistent with established CSB policies and procedures.

 

Required Knowledge, Skills and Abilities:

Position requires the ability to work effectively with service providers from other agencies as well as with people who are experiencing a high level of stress. Good diagnostic, evaluative, and emergency intervention skills. Good interpersonal skills including a reassuring telephone demeanor are essential. Knowledge of and adherence to basic ethics appropriate for a helping relationship. Good interpersonal skills with demonstrated good judgment and flexibility in highly stressful and unstructured situations with a wide range of mental health disabilities. The ability to work as a member of a team is essential, as well as, skills in oral and written communication and basic computer literacy.

Minimum Education and Experience:

Graduation from an accredited college or university with a Masters Degree in Human Services

or a related specialty, plus two years of experience in a mental health or substance abuse setting; or any equivalent combination of education and experience which provides the required knowledge, skills and abilities. Professional licensure or license eligibility is required. Staff member is responsible for submitting proof of license renewal to the Human Resources office.

Other Information:

Equipment:  Telephone, copier, fax, vehicle, laptop

Work Environment: General office environment with normal lighting levels, temperature, air quality, ventilation and noise levels.

Work Location:  1241 N. Main St, Harrisonburg; facilities, and/or community settings.

Work Hazards:  Standard hazards associated with rehabilitation programs.

Work Schedule:  Monday through Friday, regular office hours.  Occasional additional hours as needed to perform job requirements.  Regular attendance is required.

 

 

Accounting Professional

General Statement of Duties:

Performs a variety of moderately complex accounting and reimbursement tasks. The position requires exceptional attention to detail, strong spreadsheet and financial software skills, the capacity for handling a high volume workflow that may involve competing demands, and the ability to adapt to new work procedures and new situations, as well as maintaining consumer confidentiality. The incumbent closely coordinates work assignments and responsibilities with Controller and CFO.  This position reports to the Controller.

This position is classified non-exempt under the provision of the Fair Labor Standards Act.

Major Essential Functions:

Job duties will evolve and may change based on agency demands.

Performs accounting duties in accordance with policies and procedures that include collecting,

processing, entering, posting, verifying, reconciling, and reporting functions. May reconcile bank deposits and general ledger accounts, enter miscellaneous cash receipts, apply miscellaneous accounts receivable payments, and perform asset inventory.

Support month-end and year-end close process.

Monitors and serves as primary DAP program payment liaison with the Regional Team at Region 10

Prepares reports as directed by the Controller and/or CFO

Assists with analyzing monthly data for reporting to the Fiscal Committee.

Assists with preparation of monthly budget vs actual statements for department heads/Directors

Prepare miscellaneous accounts receivable invoices in accounting software.

May provide administrative support for Controller and assist with other general office duties.

Assists with various billing and reimbursement tasks when needed

Manages petty cash and may audit other locations.

May prepare bank reconciliations under the Supervision of the Controller.

Reconciles General Ledger accounts as directed

Participates in any software or system process updates/upgrades.

Serves as the primary SOD (Set Off Debt) program administrator

Reconciles AR activity in Credible

Assists with annual audit preparation

Verify, allocate, post and reconcile transactions

Maintains financial security by following internal controls

Serves as primary backup to the Payroll Specialist and is able to run payroll independently

May prepare various reports, including insurance exception reports, Medicaid spend-down information for on-site Department of Social Services Worker, and APR and SPO data.

Maintains effective relationships with co-workers and consumers based on courtesy, compassion,

and respect.

Serves as back-up other departmental functions or perform other duties and special projects as assigned, consistent with established operational policies and procedures.

Required Knowledge, Skills and Abilities:

Thorough knowledge of Excel and demonstrated knowledge of computer operations; technical knowledge of accounts receivable and medical billing practices with emphasis on managed care and third-party payments; excellent knowledge of office procedures and equipment; flexibility with work duties; ability to work independently, but coordinate responsibilities and assignments with the work of others; ability to perform detailed, accurate work; ability to understand and follow oral and written directions; ability to communicate effectively, verbally and in writing; excellent interpersonal skills; ability to use good judgment and exercise tact; ability to explain complex payment/billing issues in an understandable manner; ability to make decisions and initiate action based on established policies and procedures; ability to seek and use supervision appropriately; dependability; ability to work as a team member, within the department and the agency; and ability to maintain confidentiality.

Minimum Educational Experience:

Bachelor’s degree in business related field required (Accounting, Finance, Economics, etc); plus two years progressively responsible experience in relevant administrative support work, including reimbursement and/or accounting responsibilities, OR any equivalent combination of training, experience, and aptitude that provides the required knowledge, skills and abilities.

Other Information:

Equipment: PC and designated software, adding machine/calculator, copy machine, fax machine, printer, document scanner, and telephone system.

Work Environment: General office environment with normal lighting levels, temperature ranges, air quality, ventilation, and noise levels.

Work Location: North Main Street Campus, Harrisonburg, VA .

Work Hazards: Some hazard associated with repetitive motion necessary for data

entry/typing; standard hazards associated with human services environment.

Work Schedule: Monday through Friday, regular office hours; some evening hours as scheduled; additional hours as needed to perform job requirements. Regular attendance is required.  This position is required to take at least five consecutive days of leave each year.

Child and Adolescent Outpatient Clinician

General Statement of Duties:

To be responsible for the provision of highly technical and complex diagnostic and treatment services to children of all ages who are experiencing a wide variety of presenting problems, and to their families. The duties also include responsibility for planning, under the supervision of the Child & Adolescent Clinical Supervisor, for the development of new or expanded services to that population.

This position is exempt from the provisions of the Fair Labor Standards Act.

Distinguishing Features of Work:

This person assumes a major responsibility for the delivery of direct services, both diagnostic and therapeutic, to children, adolescents and their families, utilizing a broad range of treatment modalities. The responsibilities include education/consultation services to community agencies and other Board staff as needed, particularly in the area of child mental health and child and family therapies. Under the supervision of Child & Adolescent Clinical Supervisor the clinician may develop and implement new or expanded child and adolescent services. The position requires a high level of expertise in the area of child/family diagnosis, treatment, and case management; a knowledge of and adherence to basic ethics and confidentiality appropriate for a helping relationship; the ability to problem solve and work cooperatively and effectively with Board staff from a number of different disability backgrounds and with staff from other community agencies that provide services to children. It is expected that sixty percent of this person’s time shall be spent in a combination of direct treatment and agency consultation.

Major Duties and Responsibilities:

Provides intensive psychotherapeutic services including individual, family and group treatment

to children of all ages who are experiencing mental health related problems;

Provides assessments for children, adolescents and their families for planning purposes. This

service may be made available to other agencies within the constraints of available time and following guidelines outlined in standard operating procedures of the Board;

Under the supervision of the Child & Adolescent Clinical Supervisor plans, develops, and implements child and adolescent mental health services;

Provides consultation, education and training services to individuals, groups and agencies concerning issues related to child mental health, parenting, or related topics;

Provides crisis intervention/emergency services to children and their families;

May provide clinical supervision to other child and adolescent service providers, students or volunteers;

Maintains timely and confidential client records with progress notes, individual service plans, and written reports in accordance with Departmental and Board guidelines;

Serves on community boards or Interagency Councils as requested by the Director of Child and Family Services;

Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service;

Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect.

Is responsible for other duties as assigned, consistent with Board objectives, policies, and procedures.

Required Knowledge, Skills and Abilities:

Extensive knowledge of a wide range of diagnostic, evaluative and psychotherapeutic techniques and treatment modalities for children adolescents and families; advanced skills in delivering psychotherapy services to children of all ages and to their families; thorough understanding of the dynamics of child abuse and advanced skills in intervention with this population; knowledge and adherence to basic ethics appropriate for a helping profession; ability to provide effective consultation, education and training services related to children and their families; ability to work cooperatively and effectively with others; ability to speak and write concisely and effectively; demonstrated good judgment.

Minimum Education and Experience:

Graduation from an accredited college or university with a master’s degree in human services. Professional licensure is required. Staff member is responsible for submitting proof of license renewal to Human Resources office

Other Information:

Equipment: Telephone, copy machine, PC, word processing software, Credible software

Work Environment: General office environment with normal lighting, temperature, air quality, ventilation, and noise levels.

Work Location: 463 East Washington Street, Harrisonburg

 Work Hazards: Standard hazards associated with rehabilitation programs.

Work Schedule: Monday through Friday, regular office hours; Additional hours as needed to perform job requirements.  Regular attendance is required.

Reimbursement Liaison

Full-time, salaried position responsible for a variety of reimbursement and other clerical duties, including financial interviews, working directly with consumers concerning financial information, demographics, and balances, and preparing accounts receivable invoices and miscellaneous reports. Position requires maintaining consumer confidentiality, excellent interpersonal skills, the capacity for handling a high volume of workflow, and the ability to adapt to new work procedures and situations. Applicant must be able to interact positively with consumers and staff and be a team member, as well as be detailed-oriented, organized, dependable, and able to follow directions. Two years progressively responsible experience in relevant customer service work, reimbursement, and data entry. Basic knowledge of Excel and Word required. Some college or business school training preferred.
Job Type: Full-time

Senior Manager of Community Recovery Services

Harrisonburg-Rockingham Community Services Board is seeking a skilled professional to serve as our Senior Manager of Community Recovery Services. The candidate will provide leadership to our Community Recovery Services Team that consists of case management services, residential services, psychosocial services and skills building services; these services are provided to persons with serious mental illness working on recovery. This position requires excellent team work and collaboration with stakeholders in the Harrisonburg-Rockingham community around service delivery and advocacy. Seeking an individual with supervisory experience who embodies the philosophy of client-centered, recovery-oriented and trauma informed care for all individuals. Professional license or license-eligible is required
Exceptional customer service and interpersonal skills, and thorough knowledge of office procedures and equipment required. General knowledge of behavioral health field and electronic health records preferred

Credentialing Specialist

HRCSB is seeking an individual with knowledge and experience with Insurance Health Plan credentialing processes, preferably with behavioral health services. The position is responsible for overseeing a systematic process for initial and ongoing credentialing requirements for direct service staff. The position works closely with all departments of the agency and must possess excellent interpersonal and communication skills. Competency with spreadsheets is required. Knowledge of data collection and reporting activities desired. This is a full-time salaried position. Experience in human services, behavioral healthcare and/or managed care is preferred. Experience with electronic health records is beneficial. Position open until filled.

Developmental Disabilites Case Manager

Full-time, salaried position, to provide case management and coordination for individuals with developmental disabilities, including intellectual disabilities, many of whom receive Medicaid-funded waiver services. Activities include planning, linking, and service coordination as well as monitoring of service provision. Position requires ability to organize, manage, and document complex services involving consumers, families, and private providers. Candidates need the ability to work effectively with a varied range of ages and disability levels. Requires knowledge of developmental disabilities and documentation procedures; and a working knowledge of client rights and local service systems. Bachelor’s degree in human services plus one year of experience working directly with persons with intellectual disabilities or other developmental disabilities is required.

CSU Specialist, hourly

HRCSB is seeking motivated, energetic, mental health professionals to join our interdisciplinary team at Arbor House, a 7-bed crisis stabilization program. Team-first dynamics and a person-centered approach to serving others make Arbor House a dynamic, stimulating, and fulfilling work place. Responsibilities may include: leading/co-leading groups, admitting individuals to/discharging individual from program, one-to-one supportive counseling sessions, and ensuring a physically and emotionally safe environment for those experiencing a psychiatric crisis. Seeking staff for daytime, evening, weekdays, and/or weekends. Amount of hours can vary in range, up to an average of 25 hours/week. QMHP-E credential required. Valid driver’s license required.

Residential Overnight Hourly Staff

Residential Hourly Staff provide direct client services to the residents of Community Services Board operated residential services. Clients are adults with mental illness who are residing in community-based residences. Position requires: working knowledge of psychology, counseling and/or social work; mental illness and substance abuse; ability to work effectively with clients and service providers in the community. Services include skill building and support in daily living skills, household management skills, supportive and/or educational counseling, client goal-setting and progress evaluation, activities to promote community integration, on-site support and emergency intervention. Services are provided 24 hours per day, 7 days a week.
This is a mostly asleep and awake as needed position. Shift coverage is Thursday, Friday and Saturday overnights 10:30 PM – 7:30 AM. Approximately 18-27 hours per week.
Valid driver’s license, ability to drive and safe driving record required.

CSU Specialist

Arbor House, HRCSB Crisis Stabilization Unit, has a full-time staff vacancy and is seeking a motivated, energetic, mental health professional to join our interdisciplinary team. Team-first dynamics and a person-centered approach to serving others make Arbor House a dynamic, stimulating, and fulfilling work place. Responsibilities may include: leading/co-leading groups, admitting individuals to/discharging individual from program, one-to-one supportive counseling sessions, and ensuring a physically and emotionally safe environment for those experiencing a psychiatric crisis. Shifts include daytime as well as evening hours. QMHP-E credential required. , Licensure-eligible encouraged to apply. Opportunity for supervision towards licensure. Valid driver’s license required.