Payee Program Assistant (Full-time)

Payee Program and Billing Assistant
Full-time, salaried position to provide back-up and support to the Representative Payee program, as well as the Insurance Billing Specialist. Duties will include a variety of accounting activities, including accounts payable, cash receipts, petty cash, budgeting, and monitoring payee account balances. Billing duties will include working with 3rd party payers, client statements, accounts receivable, , as well as various other duties. Position requires a good knowledge of accounts payable procedures; demonstrated knowledge of computer operations with related skills in data entry, word processing, and spreadsheets; ability to work independently, but coordinate duties with the work of others; attention to details; and ability to maintain confidentiality. Prefer some college or business school courses and two years of experience in accounts payable and/or administrative work as well as basic knowledge of medical billing and collection practices.

Accounting Professional

General Statement of Duties:

Performs a variety of moderately complex accounting and reimbursement tasks. The position requires exceptional attention to detail, strong spreadsheet and financial software skills, the capacity for handling a high volume workflow that may involve competing demands, and the ability to adapt to new work procedures and new situations, as well as maintaining consumer confidentiality. The incumbent closely coordinates work assignments and responsibilities with Controller and CFO.  This position reports to the Controller.

This position is classified non-exempt under the provision of the Fair Labor Standards Act.

Major Essential Functions:

Job duties will evolve and may change based on agency demands.

Performs accounting duties in accordance with policies and procedures that include collecting,

processing, entering, posting, verifying, reconciling, and reporting functions. May reconcile bank deposits and general ledger accounts, enter miscellaneous cash receipts, apply miscellaneous accounts receivable payments, and perform asset inventory.

Support month-end and year-end close process.

Monitors and serves as primary DAP program payment liaison with the Regional Team at Region 10

Prepares reports as directed by the Controller and/or CFO

Assists with analyzing monthly data for reporting to the Fiscal Committee.

Assists with preparation of monthly budget vs actual statements for department heads/Directors

Prepare miscellaneous accounts receivable invoices in accounting software.

May provide administrative support for Controller and assist with other general office duties.

Assists with various billing and reimbursement tasks when needed

Manages petty cash and may audit other locations.

May prepare bank reconciliations under the Supervision of the Controller.

Reconciles General Ledger accounts as directed

Participates in any software or system process updates/upgrades.

Serves as the primary SOD (Set Off Debt) program administrator

Reconciles AR activity in Credible

Assists with annual audit preparation

Verify, allocate, post and reconcile transactions

Maintains financial security by following internal controls

Serves as primary backup to the Payroll Specialist and is able to run payroll independently

May prepare various reports, including insurance exception reports, Medicaid spend-down information for on-site Department of Social Services Worker, and APR and SPO data.

Maintains effective relationships with co-workers and consumers based on courtesy, compassion,

and respect.

Serves as back-up other departmental functions or perform other duties and special projects as assigned, consistent with established operational policies and procedures.

Required Knowledge, Skills and Abilities:

Thorough knowledge of Excel and demonstrated knowledge of computer operations; technical knowledge of accounts receivable and medical billing practices with emphasis on managed care and third-party payments; excellent knowledge of office procedures and equipment; flexibility with work duties; ability to work independently, but coordinate responsibilities and assignments with the work of others; ability to perform detailed, accurate work; ability to understand and follow oral and written directions; ability to communicate effectively, verbally and in writing; excellent interpersonal skills; ability to use good judgment and exercise tact; ability to explain complex payment/billing issues in an understandable manner; ability to make decisions and initiate action based on established policies and procedures; ability to seek and use supervision appropriately; dependability; ability to work as a team member, within the department and the agency; and ability to maintain confidentiality.

Minimum Educational Experience:

Bachelor’s degree in business related field required (Accounting, Finance, Economics, etc); plus two years progressively responsible experience in relevant administrative support work, including reimbursement and/or accounting responsibilities, OR any equivalent combination of training, experience, and aptitude that provides the required knowledge, skills and abilities.

Other Information:

Equipment: PC and designated software, adding machine/calculator, copy machine, fax machine, printer, document scanner, and telephone system.

Work Environment: General office environment with normal lighting levels, temperature ranges, air quality, ventilation, and noise levels.

Work Location: North Main Street Campus, Harrisonburg, VA .

Work Hazards: Some hazard associated with repetitive motion necessary for data

entry/typing; standard hazards associated with human services environment.

Work Schedule: Monday through Friday, regular office hours; some evening hours as scheduled; additional hours as needed to perform job requirements. Regular attendance is required.  This position is required to take at least five consecutive days of leave each year.

Infant Development Specialist, Half-time

Half-time, salaried position to provide services to infant/toddlers with developmental delays or disabilities in the ITC (Infant and Toddler Connection) program. Opportunity to work with a team of professionals in the child’s natural environment. Requires diagnostic and evaluative skills, knowledge of child development and intellectual disability; ability to work effectively with families from diverse backgrounds; and ability to provide services within complex regulations associated with Part C services. Bachelor’s degree and certification in child development, early childhood special education, early childhood education, or related field required.

Qualified applicants can complete an application by visiting our website at www.hrcsb.org

Infant Development Specialist

Full-time, salaried position to provide services to infant/toddlers with developmental delays or disabilities in the ITC (Infant and Toddler Connection) program. Opportunity to work with a team of professionals in the child’s natural environment. Requires diagnostic and evaluative skills, knowledge of child development and intellectual disability; ability to work effectively with families from diverse backgrounds; and ability to provide services within complex regulations associated with Part C services. Bachelor’s degree and certification in child development, early childhood special education, early childhood education, or related field required.
Qualified applicants can obtain an application by visiting our website at www.hrcsb.org

Child and Adolescent Outpatient Clinician

General Statement of Duties:

To be responsible for the provision of highly technical and complex diagnostic and treatment services to children of all ages who are experiencing a wide variety of presenting problems, and to their families. The duties also include responsibility for planning, under the supervision of the Child & Adolescent Clinical Supervisor, for the development of new or expanded services to that population.

This position is exempt from the provisions of the Fair Labor Standards Act.

Distinguishing Features of Work:

This person assumes a major responsibility for the delivery of direct services, both diagnostic and therapeutic, to children, adolescents and their families, utilizing a broad range of treatment modalities. The responsibilities include education/consultation services to community agencies and other Board staff as needed, particularly in the area of child mental health and child and family therapies. Under the supervision of Child & Adolescent Clinical Supervisor the clinician may develop and implement new or expanded child and adolescent services. The position requires a high level of expertise in the area of child/family diagnosis, treatment, and case management; a knowledge of and adherence to basic ethics and confidentiality appropriate for a helping relationship; the ability to problem solve and work cooperatively and effectively with Board staff from a number of different disability backgrounds and with staff from other community agencies that provide services to children. It is expected that sixty percent of this person’s time shall be spent in a combination of direct treatment and agency consultation.

Major Duties and Responsibilities:

Provides intensive psychotherapeutic services including individual, family and group treatment

to children of all ages who are experiencing mental health related problems;

Provides assessments for children, adolescents and their families for planning purposes. This

service may be made available to other agencies within the constraints of available time and following guidelines outlined in standard operating procedures of the Board;

Under the supervision of the Child & Adolescent Clinical Supervisor plans, develops, and implements child and adolescent mental health services;

Provides consultation, education and training services to individuals, groups and agencies concerning issues related to child mental health, parenting, or related topics;

Provides crisis intervention/emergency services to children and their families;

May provide clinical supervision to other child and adolescent service providers, students or volunteers;

Maintains timely and confidential client records with progress notes, individual service plans, and written reports in accordance with Departmental and Board guidelines;

Serves on community boards or Interagency Councils as requested by the Director of Child and Family Services;

Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service;

Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect.

Is responsible for other duties as assigned, consistent with Board objectives, policies, and procedures.

Required Knowledge, Skills and Abilities:

Extensive knowledge of a wide range of diagnostic, evaluative and psychotherapeutic techniques and treatment modalities for children adolescents and families; advanced skills in delivering psychotherapy services to children of all ages and to their families; thorough understanding of the dynamics of child abuse and advanced skills in intervention with this population; knowledge and adherence to basic ethics appropriate for a helping profession; ability to provide effective consultation, education and training services related to children and their families; ability to work cooperatively and effectively with others; ability to speak and write concisely and effectively; demonstrated good judgment.

Minimum Education and Experience:

Graduation from an accredited college or university with a master’s degree in human services. Professional licensure is required. Staff member is responsible for submitting proof of license renewal to Human Resources office

Other Information:

Equipment: Telephone, copy machine, PC, word processing software, Credible software

Work Environment: General office environment with normal lighting, temperature, air quality, ventilation, and noise levels.

Work Location: 463 East Washington Street, Harrisonburg

 Work Hazards: Standard hazards associated with rehabilitation programs.

Work Schedule: Monday through Friday, regular office hours; Additional hours as needed to perform job requirements.  Regular attendance is required.

Residential Hourly Staff

Hourly position, part-time up to 30 hours per week to provide direct client services to the residents of CSB operated community-based residences. Services are provided 24 hours per day, 7 days a week. Relief staff work hours are scheduled as needed in order to ensure staffing coverage to meet the needs of the residents, primarily evenings, nights, and weekends. Duties include direct training and support to residents to improve their community living skills; supportive and/or educational counseling; crisis intervention; providing activities with residents to promote community integration. Position requires working knowledge of mental illness and substance abuse; ability to work effectively with clients and service providers in the community. Valid Virginia driver’s license required. Positions open until filled.

Emergency Services Clinician

General Statement of Duties:

To provide crisis intervention, pre-screening for hospitalization, and other direct emergency services as required. The Emergency Services Clinician is directly responsible to the Supervisor of Emergency Services. S/he is expected to exercise considerable independence and autonomy in day-to-day decision-making related to the delivery of emergency services and to carry out those services on a daily basis. The position requires expertise in the area of emergency interventions and the ability to work effectively with other emergency services providers both in the immediate community and in the state hospitals. Good judgment and the ability to maintain a high level of confidentiality are also required.

This position is classified exempt under the Fair Labor Standards Act.

Major Essential Functions:

  1. Provides crisis intervention either by phone or face-to-face to individuals experiencing emotional distress.
  • Effectively prioritizes crisis situations and triages as necessary.
  • Effectively deals with adults and juveniles in crisis who are MH, SA, ID or dually diagnosed.
  • Effectively deals with suicidal clients.

2. Provides the first clinical contact for individuals requesting CSB services, either by phone or face-to-face.

  • Accurately assesses individuals to determine appropriate service area to receive referral.
  • Follows current scheduling format for each program area.
  • Provides immediate crisis intervention if appropriate prior to scheduling.
  • Provides prompt responses for requests for services, information, referral, and consultation.
  • 3.   Involvement in all areas of the civil commitment process.
  • Provides accurate consultation regarding the petitioning process, ECOs and TDOs.
  • Functions as the “qualified evaluator” in assessing juveniles and adults to determine dangerousness.
  • Provides thorough preadmission (PAS) screenings for both voluntary and involuntary hospitalizations to private and state hospitals.
  • Maintains up-to-date knowledge of the Statutes of Virginia relating to DMHMRSAS.
  • Actively explores the least restrictive alternative.
  1. Fulfills agency requirement for documentation.
  • Follows agency procedures for accurate record keeping.
  • Follows agency procedures for accurate emergency services record keeping.
  1. Participates in training and supervision as required by the Emergency Services Supervisor.
  • Attend in-service training pertinent to Emergency Services.
  • Attend weekly meetings with Emergency Services Supervisor.
  • Assumes responsibility for scheduling alternative meeting time if regular meeting is missed for any reason.
  • 6. Ability to function as a team member.
  • Works effectively with team members to provide adequate coverage during normal work hours.
  • Conforms to agreed upon scheduling for such duties as lunch coverage.
  • Works effectively with ES On-Call staff to provide accurate information.
  • 7. Makes effective use of available technology, including computers, e-mail and voice mail in order to enhance customer service.
  •  8. Maintains effective relationships with co-workers and customers based on courtesy, compassion and respect.
  • 9. Completes other duties as assigned consistent with established CSB policies and procedures.
  • Implements projects consistent with established CSB policies and procedures.

 

Required Knowledge, Skills and Abilities:

Position requires the ability to work effectively with service providers from other agencies as well as with people who are experiencing a high level of stress. Good diagnostic, evaluative, and emergency intervention skills. Good interpersonal skills including a reassuring telephone demeanor are essential. Knowledge of and adherence to basic ethics appropriate for a helping relationship. Good interpersonal skills with demonstrated good judgment and flexibility in highly stressful and unstructured situations with a wide range of mental health disabilities. The ability to work as a member of a team is essential, as well as, skills in oral and written communication and basic computer literacy.

Minimum Education and Experience:

Graduation from an accredited college or university with a Masters Degree in Human Services

or a related specialty, plus two years of experience in a mental health or substance abuse setting; or any equivalent combination of education and experience which provides the required knowledge, skills and abilities. Professional licensure or license eligibility is required. Staff member is responsible for submitting proof of license renewal to the Human Resources office.

Other Information:

Equipment:  Telephone, copier, fax, vehicle, laptop

Work Environment: General office environment with normal lighting levels, temperature, air quality, ventilation and noise levels.

Work Location:  1241 N. Main St, Harrisonburg; facilities, and/or community settings.

Work Hazards:  Standard hazards associated with rehabilitation programs.

Work Schedule:  Monday through Friday, regular office hours.  Occasional additional hours as needed to perform job requirements.  Regular attendance is required.

 

 

Emergency Services On-Call Clinician

Provide crisis intervention, information, referral and/or pre-admission screening for emergency hospitalization to individuals by telephone or face-to face who are experiencing a mental health or substance abuse emergency.
This position will be only on a PRN basis during evening hours, weekend and holidays. Must have a Master’s Degree in Human Services or related specialty, plus two years experience in a mental health, intellectual disabilities or substance abuse setting. Training will be provided. Qualified applicants can obtain an application by visiting our website at www.hrcsb.org