Crisis Response Team Clinician

General Statement of Duties:

To provide mental health assessments and brief supportive services in collaboration with Rockingham County Sheriff’s Office and Harrisonburg-Rockingham Community Service Board.  This position will fulfill specifications of the three year grant for The Justice and Mental Health Collaboration Program funded by the Bureau of Justice Administration. The mental health crisis clinician will work collaboratively with assigned law enforcement officer from Rockingham County Sheriff’s Office to form the Crisis Response Team, together they will respond to mental health crisis related situations in Harrisonburg City and Rockingham County. The mental health clinician will provide assessment of serious mental illness for persons in the community as well as in custody at the Rockingham-Harrisonburg Regional Jail. This position will work primarily in the community and will provide follow up services for persons identified as high risk or high needs to prevent further decompensation and justice system involvement. The mental health crisis clinician is expected to exercise considerable independence and autonomy in day to day decision-making related to the delivery of services to a diverse population.  This position is directly supervised by the Senior Manager of Emergency Services.  Position is contingent on continued funding.

This position is classified exempt under the Fair Labor Standards Act.

 Major Essential Functions:

Will work collaboratively with law enforcement organizations and existing mobile crisis unit.

Provides mental health assessments to individuals experiencing a mental health crisis in the community.

Provides brief supportive services to individuals following contact with the crisis response team.

Provides case management services to identified population of high risk females and those with immediate needs prior to being assigned to CSB mental health case management services.

Deliberate and improved communication between community responders and emergency services to fill service gaps.

Appropriately divert persons requiring immediate psychiatric interventions prior to entering the criminal justice system.

Connect mental health consumers who have frequent interactions with law enforcement or the mental health system to appropriate resources within the community.

Follow up with individuals that have been determined as having a mental illness and/or co-occurring disorders that have been released from the criminal justice system.

Reduce law enforcement time on calls associated with mental health consumers.

Increase overall treatment satisfaction for mental health consumers.

Will maintain a working knowledge of community resources.

Assure compliance with agency policy, confidentiality, client’s rights, licensure regulations and Medicaid regulations as applicable.

Meets agency standards for same day documentation and staff productivity expectations.

Maintain effective relationships with coworkers, consumers, and staff based on courtesy, compassion and respect.

Is responsible for other duties as assigned, consistent with board policies and procedures and with program and client needs.

Required Knowledge, Skills and Abilities:

 This position requires a thorough knowledge of principles, practices and methods of mental health counseling, specifically as it relates to mental health diagnosis and case management; ability to work effectively with a variety of client populations, co-workers and service providers from the community; knowledge of crisis intervention and emergency techniques; knowledge of and adherence to basic ethics appropriate for the helping relationship; the ability to communicate effectively, both verbally and in writing; and demonstrated good judgment and creativity is a must.

Additional Requirements:


Possession of a current, valid Virginia driver’s license and acceptable driving record.


Minimum Education and Experience:


Graduation from an accredited college or university with a Master’s Degree in Human Services or a related specialty, plus two years of experience in a mental health or substance abuse setting; or any equivalent combination of education and experience which provides the required knowledge, skills and abilities.  Must become a certified prescreener and hold an active professional licensure or be licensed eligible in the state of Virginia.  Staff member is responsible for submitting proof of license renewal to the Human Resources office. Additionally position is required to complete Crisis Interview Team training within six months of employment.

Additional Information:

Equipment: Telephone, copy machine, vehicle, PC, cell phone, and electronic signature pads.

Work Environment: General office environment with normal lighting levels, temperature, air quality, ventilation and noise levels. Community settings, facilities, individual’s homes with environment as determined by occupant.

Work Location: Rockingham Harrisonburg Regional Jail, Harrisonburg, Va., individuals’ homes, facilities, and or community settings.

Work Hazards: Moderate hazards associated with community and home based services.

Work Schedule:  40 hours per week – some evenings as required during crisis.  Additional hours as needed to perform job requirements.

HIPAA Access Level 2: Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

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