Emergency Services Clinician

Major Essential Functions:

  • Provides crisis intervention either by phone or face-to-face to individuals experiencing emotional distress.
  • Effectively prioritizes crisis situations and triages as necessary.
  • Effectively deals with adults and juveniles in crisis who are MH, SA, ID or dually diagnosed.
  • Effectively deals with suicidal clients.
  • Involvement in all areas of the civil commitment process.
  • Provides accurate consultation regarding the petitioning process, ECOs and TDOs.
  • Functions as the “qualified evaluator” in assessing juveniles and adults to determine Let’s change dangerousness to “level of risk”
  • Provides thorough preadmission (PAS) screenings for both voluntary and involuntary hospitalizations to private and state hospitals.
  • Maintains up-to-date knowledge of the Statutes of Virginia relating to Behavioral Health and Developmental Services Laws.
  • Actively explores the least restrictive alternative.
  • Fulfills agency requirement for documentation.
  • Follows agency procedures for accurate record keeping.
  • Follows agency procedures for accurate emergency services record keeping.
  • Participates in training and supervision as required by the Emergency Services Supervisor.
  • Attend in-service training pertinent to Emergency Services.
  • Attend monthly meetings with Emergency Services Supervisor.
  • Ability to function as a team member.
  • Works effectively with team members to provide adequate coverage during normal work hours.
  • Conforms to agreed upon scheduling for requested duties, such as lunch coverage.
  • Works effectively with ES On-Call staff to provide accurate information.
  • Makes effective use of available technology, including computers, e-mail and voice mail in order to enhance customer service.
  • Maintains effective relationships with co-workers and customers based on courtesy, compassion and respect.
  • Completes other duties as assigned consistent with established CSB policies and procedures.
  • Implements projects consistent with established CSB policies and procedures.


Required Knowledge, Skills and Abilities:

  • Position requires the ability to work effectively with service providers from other agencies as well as with people who are experiencing a high level of stress.
  • Good diagnostic, evaluative, and emergency intervention skills.
  • Good interpersonal skills including a reassuring telephone demeanor are essential.
  • Knowledge of and adherence to basic ethics appropriate for a helping relationship.
  • Good interpersonal skills with demonstrated good judgment and flexibility in highly stressful and unstructured situations with a wide range of mental health disabilities.
  • The ability to work as a member of a team is essential, as well as skills in oral and written communication and basic computer literacy.


Minimum Education and Experience:

Graduation from an accredited college or university with a Masters Degree in Human Services or a related specialty, plus two years of experience in a mental health or substance abuse setting; or any equivalent combination of education and experience which provides the required knowledge, skills and abilities. Professional licensure or license eligibility is required.  Staff member is responsible for submitting proof of license renewal to the Human Resources office.


Work Environment:  General office environment with normal lighting levels, temperature, air quality, ventilation and noise levels.

Work Location:  1241 N. Main St, Harrisonburg; facilities, and/or community settings.

Work Hazards:  Standard hazards associated with rehabilitation programs.

Work Schedule:  Monday through Friday, regular office hours as scheduled by supervisor; Some evening and weekend hours required as scheduled. Additional hours as needed to perform job requirements. Regular attendance is required.

HIPAA Access Level 2:  Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.


Other Requirements:

Valid Driver’s License with an acceptable driving record.

Employment is contingent upon passing a background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States

HRCSB is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact recruitment@hrcsb.org.