Archive for category: Employment

General Statement of Duties:

To plan, implement, and supervise the day-to-day delivery of Emergency Services for the Harrisonburg-Rockingham Community Services Board. Under the supervision of the Director of Crisis Services the Senior Emergency Services Manager is responsible for the supervision of the CSB’s Emergency Services programs that provide 24/7 mental health and substance abuse emergency services including the Crisis Intervention Team Assessment Center (CITAC), oversees the coordination of Local Inpatient Purchase of Services (LIPOS) and Mandatory Outpatient Treatment (MOT). The Senior Emergency Services Manager acts as a community liaison with our local hospital and law enforcement. The position requires the highest level of confidentiality, strong diagnostic and assessment skills, outstanding skills in problem solving and conflict resolution, and the ability to work effectively with other CSB service supervisors/coordinators and community providers in planning and implementing the emergency services system.

Persons in the position are classified exempt under the Fair Labor Standards Act.

Major Duties and Responsibilities:

Assures the immediate and effective 24-hour delivery of emergency/crisis intervention services to all those requesting or requiring such services, by overseeing the scheduling and supervision of staff to provide that service;

Ensures coverage of clinical consultation 24/7 to Emergency services clinicians and appropriate back up is available as needed.

Ensures that each Certified Preadmission Screening Clinician has a minimum of 5% of the cases where an emergency evaluation was conducted is reviewed annually.

Oversees and coordinates the use of Local Inpatient Purchase of Services (LIPOS) funds.

Provides oversight to the Mandatory Outpatient Treatment (MOT) process.

Maintains and informs staff of up to date information and procedures related to initiatives and guidelines from DBHDS.

Collaborates with Coordinator of Crisis Services to ensure least restrictive interventions in the delivery of all services.

Maintains current expertise regarding legal and clinical issues related to commitment, pre-screening, and involuntary certification, and imparts that knowledge with other CSB staff who provide emergency services;

Meets, as needed, with other CSB coordinators/supervisors and Directors to plan for the effective utilization of staff in Emergency Services;

Provides training in emergency intervention/pre-screening-crisis intervention as needed;

Ensures appropriate training and clinical consultation to both day and after-hours staff as needed/indicated;

Assures that the quality of clinical services is maintained through individual and group supervision;

Provides data as required for performance contract, reimbursement, APR, and program planning/evaluation purposes, by assuring the validity of Emergency Services data;

Provides up to date data reports and quarterly narratives for DBHDS Program Manager;

Assures maintenance of records/documentation for Emergency Services (including ES After Hours paperwork) to be in compliance with Board policy and standard procedures;

Maintains and assures that staff uphold effective relationships with co-workers and customers based on

courtesy, compassion, and respect;

Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service;

Develop and revise program policies and procedures as indicated;

Is responsible for other duties as assigned, consistent with established policy and procedure.

Required Knowledge, Skills and Abilities:

Thorough knowledge of the principles and techniques of emergency intervention, pre-screening, and legal issues related to the commitment process; advanced skills in delivering emergency services and in crisis management; advanced knowledge and skills in administering intake/diagnostic mental health and substance abuse services to adults; thorough knowledge of the principles and methods of administration and supervision; advanced skills in providing administrative and clinical supervision; ability to plan, organize, develop, implement and evaluate a program of direct client services; excellent diagnostic and evaluative skills; knowledge of and adherence to basic ethics appropriate for a helping relationship; ability to work cooperatively and effectively with others; ability to speak and write concisely and effectively; demonstrated good judgment and conflict resolution skills; computer literacy and word processing skills preferred.

Minimum Education and Experience:

Graduation from an accredited college or university with a master’s degree in Human Services plus four years experience in a mental health, developmental disabilities, or substance use setting, or any equivalent combination of education and experience which provides the required knowledge, skills, and abilities. Two years of supervision and emergency intervention experience are required. Professional licensure and Virginia Prescreen Certification required.  Staff member is responsible for submitting proof of license and certification renewal to the Human Resources office.

Other Information:

Work Equipment: Telephone, PC, word processing software, TDD.

Work Environment: General office environment with normal lighting levels, temperature, air quality, ventilation and noise levels.

Work Location: 1241 N. Main St. Work requires regular travel to hospitals, jails, etc.

Work Hazards: Standard hazards associated with a mental health treatment environment.

Work Schedule: Monday through Friday, regular office hours; additional hours as needed to perform job requirements.  Supervision of 24/7 services will require after hours contacts. Regular attendance is required.

General Statement of Duties:

Residential Relief Staff provide direct client services to the residents of Community Services Board operated residential services. Residents are individuals with serious mental illness who are residing in supervised residential setting. Residential Relief Staff work assigned hours in order to ensure staffing coverage to meet the needs of the residents.

Services include training and support in daily living skills, household management skills, supportive and/or educational counseling, client goal-setting and progress evaluation, activities to promote community integration, on-site support and emergency intervention. The Residential Site Coordinator supervises the work of the Residential Relief Staff. The work requires that confidentiality be maintained in accordance with Board policy. Discretion and independent judgment in providing services are required.

Persons in this class are classified as non-exempt under the Fair Standards Labor Act.

Major Essential Functions:

Develops knowledge of residents’ strengths and needs, including background information about social, psychological, medical, independent living characteristics.

Works assigned hours and/or stays overnight to provide oversight for residents, including some scheduled hours when other agencies are closed.

Provides supervision and guidance to residents, helping establish and maintain daily living routines.

Provides direct training and support to residents based on their needs and interests in order to maintain or improve their community living skills.

Develops and maintains supportive relationships with residents which promote maximum functioning of each individual.

Provides supportive and/or educational counseling, in keeping with each resident’s individual services plan.

Provides crisis intervention as needed, accessing emergency services as appropriate.

Plans and conducts activities with residents to promote community integration.

Summarizes clients’ activities and makes written reports.

Handles any physical plant emergencies.

Maintains effective relationships with co-workers and clients based on courtesy, compassion, and respect.

is responsible for other duties as assigned, consistent with established policy and procedures.

Required Knowledge, Skills and Abilities:

Working knowledge of mental illness and substance abuse; some knowledge of principles, practices, and methods of mental health education and counseling; principles of record keeping and documentation; basic ethics appropriate to a helping relationship including confidentiality issues; demonstrated ability to work with targeted populations; ability to instruct and support clients; ability to work effectively with clients and service providers in the community; good interpersonal skills including the ability to empathize, demonstrate respect, communicate warmly and honestly, and allow a client to assume responsibility for himself/herself; show good judgment and ability to communicate effectively, both verbally and in writing.

Additional Requirement:

Possession of a valid driver’s license and acceptable driving record.

Minimum Education and Experience:

Graduation from an accredited college or university with a bachelor’s degree in human services or a related specialty; OR graduation from an accredited college or university with a bachelor’s degree in another field with a minimum of 16 credit hours in a human services or related specialty.

Qualifications

Employment contingent upon qualifying for QMHP or QMHP-T within three months of start date.

Other Information:

Equipment: Telephone, vehicle, breathalyzer

Work Environment: CSB operated residential settings, community settings, and offices with lighting levels, temperature ranges, air quality, and ventilation and noise levels as provided in each setting.

Work Location: CSB operated residential settings; community settings.

Work Hazards: Standard hazards associated with a mental health treatment environment.  Standard hazards associated with human service residential environment including hazards associated with problem behaviors; occasional hazards associated with community activities; occasional hazards associated with being the sole staff member on the house premises.

Work Schedule: Hours are scheduled to provide support to residents based on their needs and include evening and weekend responsibilities. Flexibility is required in order to meet and respond to residents’ needs. Regular and reliable attendance is required.

General Statement of Duties:

This crisis stabilization program is a short term, 7-bed intensive residential program staffed 24 hours a day to provide crisis services to individual with mental health and co-occurring disorders.  CSU Specialist is responsible for providing crisis stabilization services to individuals with a mental illness or co-occurring illness (mental health and substance use related disorder) experiencing a mental health crisis. This includes assessing service needs, developing treatment plans and providing assistance with access to community resources.  CSU Specialist is expected to attend team meetings, other professional meetings and represent the program to the community as needed. CSU Specialist receives direct regular supervision from the CSU Supervisor.  Assures compliance with agency policy, client rights, confidentiality, licensure regulations and Medicaid regulations as applicable.  This position works with other crisis stabilization team members, family members, other caregivers, and community resources.

This position is classified non-exempt under the provisions of the Fair Labor Standards Act.

Major Essential Functions:

• Assists in providing therapeutic interventions in both individual and group settings to persons who are in crisis due to their mental health status.
• Assists with admission process and discharge process for individuals being admitted to/discharged from the program.
• Provides input in the development of treatment plans that address the needs of the resident’s treatment during enrollment and collaborates with Case Coordinator regarding needed referrals and services upon discharge.
• Works to establish linkages between resident and naturally occurring supports in the family and community, as well as with other service providing agencies.
• Assists residents with daily living tasks as needed, including general facility upkeep, laundry, meal preparation, and transportation.
• Accurately completes clinical documentation and other paperwork as required.
• In conjunction with other program staff, provides general supervision of the CSU, and ensures that policies and procedures are followed.
• Responds to emergency situations that occur and appropriately involves other providers, including other program staff, agency emergency services staff, emergency medical services, and law enforcement, as needed.
• Completes other tasks and duties as assigned by supervisor and/or other management staff.

Required Knowledge, Skills and Abilities:

• Knowledge of principles, practices, and techniques involved in the diagnosis and treatment of individuals with mental health, and co-occurring disorders both individually and in a group setting.
• Knowledge of mental health, substance abuse and co-occurring, treatment interventions both individually and in a group setting.
• Good diagnostic, evaluative, and crisis intervention skills.
• Knowledge of mental health recovery models of care.
• Knowledge of treatment modalities and intervention techniques, such as group therapy, behavior management, supportive counseling, family education, crisis intervention, and discharge planning.
• Skills in identifying and documenting a consumer’s needs for resources, services and other support; using information from assessments,
• Ability to problem-solve and respond quickly to crisis situations. Ability to function calmly in stressful situations.
• Ability to communicate effectively verbally and in writing.
• Ability to establish and maintain effective working relationships with other employees and with private and public agency personnel.
• The ability to work as part of a clinical treatment team is essential.

Minimum Education and Experience:

• Bachelors level in Human Services plus one year of experience in the human services field.
• Must be eligible to register as a QMHP (Qualified Mental Health Professional) or QMHP-eligible with the State of Virginia.

Additional Requirements:

• Mandt Training
• CPR Certification
• Trauma Informed Treatment
• First Aid Certification
• AED Training

Other Information:

Work Equipment: Telephone, PC, pager, AED, misc. household appliances (i.e. washer/dryer, stove, dishwasher)

Work Environment: Residential setting with normal lighting levels, temperature, air quality, ventilation and noise levels.

Work Location: 1353 N. Main St., Harrisonburg, VA 22802

Work Hazards: Standard hazards associated with a residential mental health treatment environment; disruptive, escalated, and/or dysregulated behaviors.  Use of universal precautions required. Use of protective equipment recommended.

Work Schedule: Hours may include daytime and/or evenings, weekdays and/or weekends in order to provide support to residents based on their needs. Some flexibility is required in order to meet and respond to coverage needs and individual residents’ needs. Regular and reliable attendance is required.

Be a part of the dynamic, interdisciplinary team teaching and supporting individuals experiencing psychiatric crisis. HRCSB is seeking nursing staff who are proficient in the field, yet sensitive to the challenges individuals face when dealing with a psychiatric crisis. Arbor House is a short-term, 7-bed crisis stabilization program working with folks to avoid psychiatric hospitalization, or stepping down from hospital setting before returning home. Duties include standard nursing practices, as well as working with team of mental health professionals to ensure high quality care to those experiencing a psychiatric crisis. This position provides opportunities for engaging on an individual level, facilitating teaching moments, and life skill development outside of general nursing duties.
Currently hiring for weekend daytime hours (Fri 2:30-7:30pm, Saturday 7-5 and Sunday 7-5pm).

Major Essential Functions:

• Provides crisis intervention to individuals experiencing emotional distress either by phone or face-to-face.
• Effectively prioritizes crisis situations and triages as necessary.
• Effectively deals with adults and juveniles in crisis who are MH, SA, ID, or dually diagnosed.
• Effectively deals with suicidal clients.
• Provides clinical contact for individuals requesting CSB services, either by phone or face-to-face.
• Accurately assesses individuals to determine appropriate service area to receive referral.
• Follows current scheduling format for each program area.
• Provides immediate crisis intervention if appropriate prior to scheduling.
• Provides prompt responses for requests for services, information, referral, and Involvement in all areas of the civil commitment process.
• Provides accurate consultation regarding the petitioning process, ECOs, and TDOs.
• Functions as the “qualified evaluator” in assessing juveniles and adults to determine dangerousness.
• Provides thorough preadmission (PAS) screenings for both voluntary and involuntary hospitalizations.
• Maintains up-to-date knowledge of the Statutes of Virginia.
• Actively explores and utilizes the least restrictive alternative for individuals.
• Fulfills agency requirement for documentation.

• Follows agency procedures for accurate record keeping.
• Follows agency procedures for accurate emergency services record keeping. Participates in training and supervision as required by the Senior Manager of Emergency Services.

• Attends in-service training and supervision pertinent to Emergency Services.
• Attends regular meetings with Senior Manager of Emergency Services; provided either in-person, via telephone or virtually.
• Assumes responsibility for scheduling alternative meeting time if regular meeting is missed for any reason.
• Ability to function as a team member.

• Works effectively with team members to provide adequate coverage of department responsibilities during scheduled shift.
• Works effectively with other ES staff (daytime and/or after hours) to provide accurate information.
• Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service.
• Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect.
• Completes other duties as assigned, consistent with established CSB policies and procedures.
• Implements projects consistent with established CSB policies and procedures.

Required Knowledge, Skills and Abilities:

Good diagnostic, evaluative, and emergency intervention skills. Good interpersonal skills including the ability to work effectively with service providers from other agencies as well as with people who are experiencing a high level of stress. Knowledge of and adherence to basic ethics appropriate for a helping relationship. Demonstrated good judgment and flexibility in highly stressful and unstructured situations. The ability to work as a member of a team is essential. Basic computer literacy and word processing skills preferred.

Minimum Education and Experience:

Graduation from an accredited college or university with a Bachelor or Master’s Degree in Human Services preferred, or a related specialty, plus two years of experience in a mental health, intellectual disability, or substance abuse setting.  Will consider any equivalent combination of education and experience that provides the required knowledge, skills and abilities. Licensed or license eligible preferred.  Will consider QMHP with appropriate and related experience.

Other Information:

Equipment:  Telephone, copy machine, vehicle,

Work Environment:  General office environment with normal lighting levels, temperature, air quality, ventilation and noise levels.

Work Location:  1241 N. Main St, Harrisonburg; facilities, and/or community settings.

Work Hazards:  Standard hazards associated with rehabilitation programs.

Work Schedule:  Several shift schedules available. Shifts will vary.  Regular attendance is    expected.  Schedule is subject to the needs of the program.

HIPAA Access Level 2:  Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

Other Requirements:

Valid Driver’s License with an acceptable driving record.

Employment is contingent upon passing a background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States

HRCSB is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact recruitment@hrcsb.org.