Information Systems Administrator

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Distinguishing Features of Work:

A primary goal is to maximize agency efficiency as a behavioral health care provider through the use of information systems technologies. In support of this goal, a thorough technical knowledge of PCs, networks, and related operations is required, as well as the ability to effectively diagnose and resolve hardware and software failures. Incumbent serves as System Administrator for Active Directory, Mobile Phones, Multi-Functional Printers, networking infrastructure and various other HRCSB IT systems. The incumbent must possess the ability to work independently and manage multiple priorities and demands in support of MIS functions. Considerable accuracy, planning, problem‑solving skills, and independent judgment is required. In addition, the position requires working closely with agency staff, providing technical support, training, and advice. Supervision is provided by the IT Manager.

Major Essential Functions and Responsibilities:

  • Provides direct user support and guidance regarding PC and network software and hardware operations, capabilities and problems.
  • Provides other technical support to end‑users and/or toward system maintenance as needed and/or assigned.
  • Proactively supports and maintains various IT systems throughout the organization, pushing out upgrades, security patches, and new systems as required.
  • Security administration including – network monitoring and analysis Identity and access management maintaining security of hardware components managing software licensing, updates, and patching.
  • Tracks and determines needed software updates of various systems.
  • Installs, troubleshoots, and repairs/oversees vendor repairs of PC and network hardware and software (including computers, monitors, cabling, cards, printers, memory, etc)
  • Maintains access and security rights, critical network administrative functions, back‑ups, etc.
  • Designs, coordinates, and performs individual or group computer‑related training as assigned.
  • Records and maintains inventory of all computer equipment.
  • Orders and tracks PC and network hardware, software, and supplies, including peripherals such as printers, cabling, cards, modems, etc.
  • Relocations, storage, and disposal within any physical limitations.
  • Creates and maintains IT Dept and user documentation material, including IT Dept Standard Operating Procedures, system design documentation, and Intranet based HOWTOs, Frequently Asked Questions, and quick reference sheets.
  • Assists with producing and maintaining agency Intranet and Internet content.
  • May produce reports for agency management and users.
  • Responsible for special projects and other duties as assigned.
  • Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service.
  • Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect.
  • Assures compliance with agency policies and regulations in the execution of assigned duties.
  • Deploys and/or coordinates with third party vendors to deploy network infrastructure and components, including servers, hubs, routers, switches, modems, cabling, etc.
  • Deploys and maintains network services, including file servers, mail servers, web servers, database servers, directory services, authentication services, phone services, access control services, tele psychiatry services, etc.
  • Monitors performance and proper operation of infrastructure components to ensure proper operation and high availability. Quickly corrects problems as they arise.
  • Works closely with the IT Manager to coordinate rotating evening and weekend on-call schedule, responding to critical events as appropriate.
  • Documents and quickly corrects issues and incidents.
  • Maintains written backup procedures and performs regular backups of all critical systems in accordance with those procedures.
  • Works closely with the IT Manager to plan enhancements and modifications.
  • Provides cross training to other IT staff to allow limited coverage of critical tasks during periods of absence.
  • Assists clerical staff in the maintenance and operation of telephone systems.
  • Provides backup coverage for other Information Systems staff:
  • Provides direct technical assistance with variety of computer hardware and software, including desktop workstations, office automation software, and mobile devices.
  • Installs desktop hardware and software.

 

Required Knowledge, Skills and Abilities:

Thorough technical knowledge of PC and network hardware and software installation, operation, and support (Microsoft Office, Microsoft Windows 10, Active Directory Management). Some knowledge of Unix/Linux installation and administration is desired. Strong organizational skills. Ability to effectively manage assigned routines with minimal supervision; ability to meet assigned deadlines; good judgment and problem‑solving skills; ability to communicate effectively in writing and in person; ability to keep abreast of evolving information systems technology; ability to manage projects, process data, and generate reports with attention to detail. Commitment to internal service, good interpersonal and excellent teamwork skills, dependability, accuracy, and efficiency.

Knowledge in the following areas desired:

  • Command line level administration and management of Linux and Windows operating systems
  • PowerShell scripting
  • SMB, HTTP, DNS, SMTP, LDAP, MySQL, and SQL server software
  • Exchange Mail services
  • Active Directory/LDAP authentication services
  • TCP/IP routing and packet filtering
  • Security vulnerabilities and techniques for defending against them
  • Network intrusion detection techniques
  • Encryption technologies, including PKI, Digital Certificates, and PGP
  • Building and managing local-area, wide-area networks, and wireless networks

Some knowledge of the following is preferred:

  • Web application development and Web standards
  • Scripting in languages such as Perl, PHP, Python, Ruby, and awk.

Minimum Experience and Education:

Completion of associate’s degree/certificate in a business or computer‑related field, preferably supplemented by formal computer training/course work, or higher. Five years experience in technical support operations, preferably in a public and/or healthcare agency; OR any equivalent combination of experience and training which provides the required knowledge, skills and abilities. Considerable experience in the use/operation of PC and network hardware and software. Experience in user support of PC word processing, spreadsheet, database, and Internet/Intranet applications. Some experience with Linux system administration is desirable.

Work Location: CSB facilities located in Harrisonburg, Virginia OR other local training space(s)/location(s) which may be available.

Work Hazards: Some hazards associated with moving and lifting computer equipment, including bending and stooping, and working with exposed electronic circuitry. Occasional exposure to dusty environments.  Minimal hazards associated with human services environment.

Work Schedule: Regular office hours Monday through Friday; additional hours as needed to perform job requirements.

Additional Requirements:

  • Valid driver’s license with acceptable driving record.
  • Background Check

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

HRCSB is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact recruitment@hrcsb.org.

Crisis Stabilization Unit Nurse (LPN or RN)

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Major Essential Functions:

  1. Assist in the safe storage, handling, and administration of IM and oral medications in compliance with state and federal law, departmental guidelines, and Community Services Board policy and procedure, as well as safe storage and handling of necessary medical supplies.
  2. Prepares medication for regular delivery to client, checking medication orders for accuracy. Records medication delivery on log sheet in accordance with written procedures.
  3. Practices good venipuncture techniques and administers intramuscular injections under the direction of the medical prescriber.
  4. Provides basic medical assessment to consumers, including monitoring client vital signs.
  5. Monitors clients for the development of side effects of medications, reporting this to the prescriber and documenting such in the client case record.
  6. Assist with calling in medication ordered by prescriber to pharmacies as authorized by physician.
  7. Assist with arranging and coordinating laboratory testing as ordered by medical staff.
  8. Assist with obtaining prior authorizations from insurance companies for client medications as ordered by the physician or nurse practitioner.
  9. Assists in providing therapeutic interventions in both individual and group settings to persons who are in crisis due to their mental health status.
  10. Completes medical admission process and medical discharge process for individuals being admitted to or discharged from the program; including to ensure that consumers are discharged with adequate supplies of medication and resources to obtain continued supplies.
  11. Assists residents with daily living tasks as needed, including general facility upkeep, laundry, meal preparation, and transportation.
  12. Responsible for the cleaning and upkeep of the medication room and other program areas on a routine basis.
  13. Provides medication, health, and wellness education on an individual and group basis to residents of the facility as part of the expectation for Health Literacy Counseling which must be provided by an RN/LPN or Licensed/LE.
  14. Responds to emergency situations that occur and appropriately involves other providers, including other program staff, agency emergency services staff, emergency medical services, and law enforcement, as needed.
  15. Accurately completes clinical documentation and other paperwork as required.
  16. Documents client contacts and maintains client records in accordance with established Board policy and procedure.
  17. Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service.
  18. Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect.
  19. Is responsible for other duties as assigned, consistent with established Board policy.

 

Required Knowledge, Skills and Abilities:

  • Thorough knowledge of the principles and practices of nursing.
  • Adherence to the code of ethics of the nursing profession.
  • Knowledge of principles, practices, and techniques involved in the diagnosis and treatment of individuals with mental health, and co-occurring disorders both individually and in a group setting.
  • Knowledge of mental health, substance abuse and co-occurring, treatment interventions both individually and in a group setting.
    • Ability to problem-solve and respond quickly to crisis situations.  Ability to function calmly in stressful situations.
  • Basic knowledge about mental illness and the use of psychotropic medication in its treatment.
  • The ability to assess both general health problems and medication side effects.
  • Ability to organize and attend to detail in the delivery of medication.
  • Good interpersonal skills.
  • Ability to deal positively and constructively with changes and new challenges.
  • Demonstrated good judgment, and the ability to work with considerable autonomy.
  • The ability to work comfortably with a wide diversity of both professional staff and clients is required.

 

Minimum Education and Experience:

Graduation from an accredited college or nursing school with a degree or diploma in practical nursing, current licensure as an LPN in the Commonwealth of Virginia, plus one year of nursing experience which includes experience working with mental health clients, OR any equivalent combination of experience and training which provides the required knowledge, skills and abilities.  Preferred eligibility to register as a QMHP (Qualified Mental Health Professional) or QMHP-eligible with the State of Virginia. Staff member is responsible for submitting proof of license renewal to the Human Resources office.

Additional Requirements:

  • Mandt Training
  • CPR Certification
  • AED Training
  • Valid Driver’s License with acceptable
  • Background check with favorable results

 

Supervisor of Community Crisis Services

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Major Essential Functions:
  • Provides clinical and administrative supervision to the community crisis teams.
  • Meet regularly with ES and Adult and Children’s Community Crisis staff for supervision and consultation
  • Orient and train new staff
  • Address any personnel issues in consultation with Senior Manager and Director as appropriate
  • Will dispatch Crisis Response Team or respond as necessary
  • Function as the primary point person for Community Crisis Programs
  • Provides crisis intervention either by phone or face-to-face to individuals experiencing emotional distress.
  • Provides direct supervision and delivery oversight to the Adult and Children’s Community Crisis clinicians
  • Effectively prioritizes crisis situations and triages as necessary
  • Provides prompt responses for requests for services, information, referral, and consultation
  • Effectively deals with adults and juveniles in crisis who are MH, SA, ID or dually diagnosed
  • Effectively deals with suicidal clients
  • Provide immediate crisis intervention as appropriate
  • Ensure CEPP, assessment contact notes and necessary documentation is completed when a child/adolescent is provided crisis services
  • Create individualized service plans to help stabilize a family/child in crisis.
  • Involvement in all areas of the civil commitment process as needed.
  • Provides accurate consultation and assistance as needed regarding the petitioning process, ECOs and TDOs
  • Maintains up-to-date knowledge of the Statutes of Virginia relating to DBHDS.
  • Actively explores the least restrictive alternative.
  • Provides supervision in collaboration with team members for all Mandatory Outpatient Treatment (MOT) clients.
  • Monitors and provides consultation with the MOT program.
  • Assists in facilitating the monthly agency MOT meeting.
  • Assists in hearings as appropriate.
  • In consultation with supervisor, provides back up to After Hours Emergency Services staff.
  • Provides and is available for consult to after services staff.
  • As needed, will help provide coverage for after hour shifts.
  • Will participate and/or lead in community meetings on behalf of the agency, such as Crisis Intervention Team (CIT) meetings when Senior Supervisor is unavailable.
  • Fulfills agency and Medicaid requirement for documentation.
  • Follows agency procedures for accurate record keeping.
  • Makes effective use of available technology, including computers, e-mail and voice mail in order to enhance customer service.
  • Maintains effective relationships with co-workers and customers based on courtesy, compassion and respect.
  • Completes other duties as assigned consistent with established CSB policies and procedures with program and client needs.
  • Implements projects consistent with established CSB policies and procedures.
Required Knowledge, Skills and Abilities:
  • Position requires the ability to work effectively with service providers from other agencies as well as with people who are experiencing a high level of stress.
  • Good diagnostic, evaluative, and emergency intervention skills.
  • Good interpersonal skills including a reassuring telephone demeanor are essential.
  •  Knowledge of, and adherence to, basic ethics appropriate for a helping relationship.
  • Good interpersonal skills with demonstrated good judgment and flexibility in highly stressful and unstructured situations with a wide range of mental health disabilities.
  • The ability to work as a member of a team is essential, as well as skills in oral and written communication and basic computer literacy.
Additional Requirements:
  • MANDT
  • First aid
  • Valid drivers license with acceptable driving record.
  • Background check with favorable results.
Minimum Education and Experience:
  • Graduation from an accredited college or university with a Master’s Degree in Human Services or a related specialty, plus two years of experience in a mental health or substance abuse setting; or any equivalent combination of education and experience which provides the required knowledge, skills and abilities.
  •  Must become a certified prescreener and hold an active professional licensure or be licensed eligible.  Staff member is responsible for submitting proof of certification renewal to the Human Resources office. 
Other Information:
Equipment:  Telephone, copier, fax, vehicle, laptop
Work Environment:  General office environment with normal lighting levels, temperature, air quality, and ventilation and noise levels.
Work Location:  1241 N. Main St, Harrisonburg; facilities, and/or community settings.
Work Hazards:  Standard hazards associated with rehabilitation programs.
Work Schedule:  Monday through Friday, regular office hours as scheduled by supervisor; some evening and weekend hours required as scheduled. Additional hours as needed to perform job requirements. Regular attendance is required.
HIPAA Access Level 2:  Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States

HRCSB is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact recruitment@hrcsb.org.

ACT Clinician

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Major Essential Functions:

  • Assists in the development, implementation, and maintenance of ACT team services.
  • Collaborates with other members of ACT Team to provide comprehensive mental health and supportive services to clients.
  • Participates in daily ACT treatment team meetings to discuss client treatment goal and needs.
  • Provides treatment planning, direct counseling, individual and group therapy, and case management to consumers with mental health and/or substance use disorders, individuals with multiple challenges that interfere with functioning; and their family members or identified supports.
  • Provides goal directed interventions that provide skill development to individuals who have serious and persistent mental illness so that they can reside independently in their communities in the least restrictive environment. Interventions may include: helping consumers acquire basic skills in symptom management and adherence to psychiatric treatment plans; assisting consumers in developing medication adherence skills; helping consumers acquire basic functional skills and appropriate behavior related to the individual’s health and safety; helping consumers with individualized training in development and appropriate use of social skills and personal support system; and assisting consumers with skill development for improved personal hygiene, food preparation, and money management.
  • Performs assessments, determines client service needs, and develops treatment/service in coordination with ACT team.
  • Provides client-centered treatment utilizing various modalities including basic principles of motivational interviewing, harm reduction, and integrated dual-disorder treatment to encourage harm reduction and sustained recovery. Support may include linking clients to appropriate substance use recovery services in the community as appropriate (i.e. AA, NA) and other natural supports.
  • Provides support to clients and families during times of crisis, and links clients to appropriate crisis stabilization services.
  • Coordinates assessment of clients in need of crisis stabilization, inpatient residential/detox treatment in cooperation with ACT team supervisor.
  • Assists in coordination of admission and discharge from inpatient treatment.
  • Collaborates and liaisons with law enforcement officers, local hospitals, medical providers, and others in the planning, provision, and evaluation of these services.
  • Produces client related service records and maintains accurate and up-to-date documentation consistent with agency policies and procedures. Maintains detailed documentation that is commensurate with requirements for Medicaid reimbursement and licensure regulations.
  • Receives regular individual guidance and supervision from ACT Supervisor.
  • Collaborates fully with psychiatric care provider to dispense, administer and monitor client medications. Delivers medications to clients in their natural environment, as appropriate.
  • Makes effective use of available technology, including, but not limited to, voice mail, e-mail, electronic medical record system, and other computer resources.
  • Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect.
  • Assures compliance with agency policy, client rights, confidentiality, professional ethics, licensure regulations, and Medicaid regulations as applicable.
  • Completes documentation same day as per agency and third payer requirements.
  • Complies with human rights regulations, agency licensure requirements, confidentiality statutes, third party regulations, and professional code of ethics.
  • Participates in workshops and staff development.
  • Performs other duties as assigned by supervisor which are consistent with the position and in compliance with agency policies and procedures.

Required Knowledge, Skills and Abilities:

  • Thorough knowledge of principles, practices and methods of mental health and substance use interventions; individual and group therapeutic techniques; crisis intervention/emergency techniques.
  • Demonstrates ability to work effectively with clients, co-workers, and service providers in community settings; knowledge of, and adherence to, ethical standards appropriate for therapeutic relationships.
  • Ability to devise and conduct education and training programs for clients and service providers; ability to write concisely and effectively; demonstrates good judgment; good interpersonal skills.
  • Computer literacy and word processing skills required.

Minimum Education and Experience:

Graduation from an accredited college or university with a master’s degree in human services or related specialty. Must be licensed (LPC or LCSW) or licensed eligible in the State of Virginia (LPC-R or LCSW-Supervisee). Staff member is responsible for submitting documentation of license or status of residency/supervisee at time of hire (if applicable) and annual proof of license renewal to the compliance office. A minimum of two years of experience with SMI/SUD population is preferred.

Additional Requirements:

  • Valid Driver’s license with acceptable driving record.
  • Background check with favorable results.
  • Medication Administration Certification
  • Mandt Training
  • CPR/First Aid

Equipment: Telephone, copy machine, agency and/or personal vehicle, agency laptop, word processing, agency cellular phone, EHR software.

Work Environment: Community settings (homes, workplaces, shelters, streets) with highly variable work environments. General office environment with normal lighting, temperature, air quality, ventilation and noise levels. Vehicle.

Work Location: 1241 North Main Street, Harrisonburg VA 22802; variety of community settings, mostly within Harrisonburg and Rockingham County.

 Work Hazards: Hazards associated with working in variety of community situations, the characteristics of which may be difficult to predict. Hazards associated with working alone in community settings.

Work Schedule: ACT is a 24-hour program and flexibility is required in order to meet and respond to coverage needs and individual residents’ needs. Shifts will vary to meet the needs of the program.  Full-time employees are required to work 40 hours each week.  Monday through Friday- day and/or evening shifts. Weekends and Holidays- evening shifts on a rotating basis with ACT team members. Overnight and weekend on-call on a rotating basis with ACT team members. Regular and reliable attendance is required.

HIPAA Access Level 2:  Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

HRCSB is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact recruitment@hrcsb.org.

 

 

Emergency Services On-Call Clinician

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Major Duties and Responsibilities:

  • Provide crisis intervention to individuals by telephone or face-to-face who are experiencing a mental health or substance abuse emergency.
  • Provide consultation, information, and support to individuals, families and to other community emergency service providers (e.g. Rockingham County Sheriff’s Department, Harrisonburg Police Department, Sentara Rockingham Memorial Hospital, Local Rescue Squads, ECC, Social Services Departments, etc.)
  • Perform pre-admission screenings for emergency hospitalizations, to include all admissions to private and state hospitals, both voluntary and involuntary.  In addition to screening the individual, this will encompass overseeing the petitioning process, advising the magistrate’s office regarding Emergency Custody Orders and Temporary Detention Orders, and coordinating/ensuring appropriate disposition/admission issues with respect to the most appropriate treatment in the least restrictive environment.
  • Perform assessments as requested regarding mental health and substance abuse issues. May include exploring and making dispositional arrangements for the individual in question.
  • Provide the Community Services Board with the required documentation of service delivery.
  • Participate in on-going coordination and consultation with other emergency service providers and with Community Services Board staff.
  • Participate in in-service training and supervision as required by the Supervisor of Emergency Services.
  • Perform other related functions as judged professionally necessary to ensure availability, response and continuity in the delivery of emergency services.

 

Required Knowledge, Skills and Abilities:

  • Good diagnostic, evaluative and emergency intervention skills.
  • Good interpersonal skills including the ability to work effectively with service providers from other agencies, as well as, with people who are experiencing a high level of stress.
  • Demonstrated good judgment and flexibility in highly stressful and unstructured situations.
  • The ability to work as a member of a team is essential.

 

Minimum Education and Experience:

Graduation from an accredited college or university with a Masters Degree in Human Services or a related specialty.  If licensed, staff member is responsible for submitting proof of license and renewal to Human Resources.

 

Other Information:

  • Equipment:  Telephone, Laptop
  • Work Environment:  Community settings, facilities with environment as determined by occupant.
  • Work Location:  Setting as needed.
  • Work Hazards:  Standard hazards associated with rehabilitation programs.
  • Work Schedule:  After regular hours as scheduled.
  • HIPAA Access Level 2:  Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI
  • Additional Requirements:
    • Possession of a current, valid Virginia driver’s license and acceptable driving record.
    • Favorable Background check results.

    E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

    HRCSB is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact recruitment@hrcsb.org.

Regional Mobile Crisis Clinician

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Major Duties and Responsibilities:

  • Provide face to face and phone contact with individuals, their primary support system, and relevant systems of care during a crisis.
  • Complete a crisis assessment, crisis safety plan, and report back to the RTCSB Regional Hub the disposition at the end of the crisis assessment and service.
  • Report back to the Regional Hub any mobile crisis responses provided to individuals diagnosed with developmental disabilities for referral to the Region I REACH program in order to assess for additional service needs post mobile crisis response.
  • Collaborate with Emergency Services when appropriate to provide coordination of care for the individual and their primary supports when appropriate.
  • Assess support needs and strengths of the individual.
  • Have a working knowledge of community resources and contact information for relevant systems of care, emergency, and supports.
  • Create individualized service plans to help stabilize an individual in crisis, regardless of disability.
  • Keep well-informed of proven practices for interventions for individuals in crisis across age and developmental span, with various needs
  • Provide follow-up care for up to 72 hours post crisis contact.
  • The crisis assessment and contact notes must be completed in EHR when an individual is provided crisis services. Same day contact notes must be completed for
  • Assures compliance with agency policy, confidentiality, client rights, licensure regulations and Medicaid regulations as applicable. Meets agency standards for staff productivity.
  • Maintain effective relationships with coworkers, consumers, and staff from other community agencies based on courtesy, compassion and respect.
  • Is responsible for other duties as assigned, consistent with Board policies and procedures and with program and client needs.

Required Knowledge, Skills and Abilities:

This position requires a thorough knowledge of principles, practices and methods of mental health counseling and case management; ability to work effectively with clients, co-workers and service providers from the community; knowledge of crisis intervention and emergency techniques; thorough knowledge of lifespan development and knowledge of community agencies such as school systems, social services,  public health and private providers; ability to create and help implement Crisis Intervention Plans as well as Safety Plans; knowledge of and adherence to basic ethics appropriate for the helping relationship; the ability to communicate effectively, both verbally and in writing; and demonstrated good judgment and creativity is a must.

Minimum Education and Experience:

  • Bachelors level in Human Services plus one year of experience in the human services field or a combination of education and experience that is equivalent is required.
  • QMHP (Qualified Mental Health Professional) qualifications.

Work Schedule:  On call as needed.  Monday through Friday, 2:00 pm-10:00 pm and Saturday/Sunday 12:00 pm-8:00 pm; Flexibility needed in event of crisis situation. Additional hours as needed to perform job requirements.

Work Location: 1241 North Main Street, Harrisonburg, Va., individuals’ homes and or other community settings.

Additional Requirements:

  • Possession of a current, valid Virginia driver’s license and acceptable driving record.
  • Favorable Background check results.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

HRCSB is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact recruitment@hrcsb.org.

Emergency Services Clinician

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Major Essential Functions:

  • Provides crisis intervention either by phone or face-to-face to individuals experiencing emotional distress.
  • Effectively prioritizes crisis situations and triages as necessary.
  • Effectively deals with adults and juveniles in crisis who are MH, SA, ID or dually diagnosed.
  • Effectively deals with suicidal clients.
  • Involvement in all areas of the civil commitment process.
  • Provides accurate consultation regarding the petitioning process, ECOs and TDOs.
  • Functions as the “qualified evaluator” in assessing juveniles and adults to determine Let’s change dangerousness to “level of risk”
  • Provides thorough preadmission (PAS) screenings for both voluntary and involuntary hospitalizations to private and state hospitals.
  • Maintains up-to-date knowledge of the Statutes of Virginia relating to Behavioral Health and Developmental Services Laws.
  • Actively explores the least restrictive alternative.
  • Fulfills agency requirement for documentation.
  • Follows agency procedures for accurate record keeping.
  • Follows agency procedures for accurate emergency services record keeping.
  • Participates in training and supervision as required by the Emergency Services Supervisor.
  • Attend in-service training pertinent to Emergency Services.
  • Attend monthly meetings with Emergency Services Supervisor.
  • Ability to function as a team member.
  • Works effectively with team members to provide adequate coverage during normal work hours.
  • Conforms to agreed upon scheduling for requested duties, such as lunch coverage.
  • Works effectively with ES On-Call staff to provide accurate information.
  • Makes effective use of available technology, including computers, e-mail and voice mail in order to enhance customer service.
  • Maintains effective relationships with co-workers and customers based on courtesy, compassion and respect.
  • Completes other duties as assigned consistent with established CSB policies and procedures.
  • Implements projects consistent with established CSB policies and procedures.

 

Required Knowledge, Skills and Abilities:

  • Position requires the ability to work effectively with service providers from other agencies as well as with people who are experiencing a high level of stress.
  • Good diagnostic, evaluative, and emergency intervention skills.
  • Good interpersonal skills including a reassuring telephone demeanor are essential.
  • Knowledge of and adherence to basic ethics appropriate for a helping relationship.
  • Good interpersonal skills with demonstrated good judgment and flexibility in highly stressful and unstructured situations with a wide range of mental health disabilities.
  • The ability to work as a member of a team is essential, as well as skills in oral and written communication and basic computer literacy.

 

Minimum Education and Experience:

Graduation from an accredited college or university with a Masters Degree in Human Services or a related specialty, plus two years of experience in a mental health or substance abuse setting; or any equivalent combination of education and experience which provides the required knowledge, skills and abilities. Professional licensure or license eligibility is required.  Staff member is responsible for submitting proof of license renewal to the Human Resources office.

 

Work Environment:  General office environment with normal lighting levels, temperature, air quality, ventilation and noise levels.

Work Location:  1241 N. Main St, Harrisonburg; facilities, and/or community settings.

Work Hazards:  Standard hazards associated with rehabilitation programs.

Work Schedule:  Monday through Friday, regular office hours as scheduled by supervisor; Some evening and weekend hours required as scheduled. Additional hours as needed to perform job requirements. Regular attendance is required.

HIPAA Access Level 2:  Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

 

Other Requirements:

Valid Driver’s License with an acceptable driving record.

Employment is contingent upon passing a background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States

HRCSB is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact recruitment@hrcsb.org.

CSU Lead Nurse

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Major Duties and Responsibilities:

  • Assures accessible and effective 24-hour delivery of medical services appropriate to the admission and maintenance of residential crisis stabilization services including coordination with medical prescriber when necessary.
  • Supervises and schedules the work of crisis stabilization nursing staff, including shift coverage, and the coordination with CSU medical providers.
  • Provides for the safe storage, handling, and administration of IM and oral medications in compliance with state and federal law, departmental guidelines, and Community Services Board policy and procedure, as well as safe storage and handling of necessary medical supplies
  • Call in physician medication orders to pharmacies as authorized by physician.
  • Providing medical decision-making & leadership as part of CSU Leadership (along with Supervisor and Case Coordinator.)
  • Provides leadership to and medical services oversight of other nurses.
  • Arranges lab tests
  • Practices good venipuncture techniques and administers intramuscular injections under the direction of the medical provider.
  • Monitors clients for the development of side effects of medications, reporting this to the medical provider and ensuring best practice documentation
  • Reviews laboratory results and reports irregularities to medical provider.
  • In conjunction with CSU team, coordinates and administers a comprehensive health history, making appropriate referrals as needed for further assessment and treatment. Provides consultation to other clinical staff regarding health care issues.
  • Provides leadership to the nursing team and quality assurance of the programming and delivery of the educational nursing group to include medication, health, and wellness education on an individual and group basis to residents of the facility.
  • Documents client contacts and maintains client records in accordance with established Board policy and procedure;
  • Participates, as necessary, with Board staff and staff of other agencies in planning services for CSU residents;
  • Contributes to the positive culture of the CSU and facilitates an environment of courtesy, compassion, and respect amongst staff.
  • Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service;
  • Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect;
  • Is responsible for other duties as assigned, consistent with established Board policy.

Required Knowledge, Skills and Abilities:

  • Knowledge of psychopharmacology, serious mental illness, blood drawing techniques, medical issues related to mental illness, substance abuse symptomatology, and medication side effects.
  • Skills in the area of consultation and documentation and the ability to communicate with a wide variety of individuals.
  • Ability to assess the nursing needs of consumers with mental illnesses and co-occurring disorders.
  • Ability to dispense medications including IM injections and to draw blood.
  • Ability to establish positive care-giving relationships with consumers and family members.
  • Thorough knowledge of the principles and practices of nursing;
  • Adherence to the code of ethics of the nursing profession;
  • The ability to assess both general health problems and medication side effects;
  • Ability to organize and attend to detail in the delivery of medication;
  • Good interpersonal skills demonstrated good judgment, and the ability to work with considerable autonomy as well as part of a clinical team.
  • Ability to establish and maintain effective working relationships with other employees and with private and public agency personnel.

Minimum Education and Experience:

Graduation from an accredited college or nursing school with a degree or diploma in nursing, current licensure as a Registered Nurse in the Commonwealth of Virginia plus four years of nursing experience which includes experience working with mental health clients. QMHP-A credentialed as defined by DBHDS preferred. Staff member is responsible for submitting proof of license renewal to the Human Resources office.

Additional Requirements:

  • Mandt Training
  • CPR Certification
  • AED Training
  • Trauma Informed Training

Other Information:

Equipment: Standard nursing equipment, telephone; computer hardware and software as required, misc. household appliances (i.e. washer/dryer, stove, dishwasher)

Work Environment: Residential setting with normal lighting levels, temperature, air quality, ventilation, and noise levels.

Work Location: 1353 N. Main St., Harrisonburg, VA 22802

Work Hazards: Standard hazards associated with a mental health treatment environment. Standard hazards associated with human service office environment including hazards associated with problem behaviors; behaviors and hazards associated with necessary use of medical procedures. Use of universal precautions required. Use of protective equipment recommended.

Work Schedule: Schedule includes weekday daytime hours. However, flexibility is required in order to meet and respond to coverage needs and individual residents’ needs. On-Call (24/7) rotation shared with CSU Coordinator and CSU Supervisor. .Regular attendance is expected.

Job Type: Full-time

Benefits:

  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

 

Medical specialties:

  • Psychiatry

 

Physical setting:

  • Inpatient

 

Standard shift:

  • Day shift

 

Supplemental schedule:

  • On call

 

Weekly schedule:

  • Monday to Friday

 

Work Location: In person

Early Intervention Clinician II

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General Statement of Duties

To provide brief and supportive counseling services to students in the local public school system. Clinician works directly and effectively with students, families, school personnel, community partners, and other youth serving organizations. The clinician practices independence and good judgement in decision making related to services to the identified population. Clinician works under the regular supervision of the supervisor of Child and Adolescent Clinical Services. Regularly scheduled supervision is provided as well as consultation and assistance necessary to accomplish work.

Persons in this position are classified as non-exempt under FLSA.

Continuation of this position is contingent upon annual renewal of service contracts between the city of Harrisonburg and/ or Rockingham County local school system.

 

Major Essential Functions

  • Provides education, prevention, and early intervention services to clients referred through either the Rockingham County or Harrisonburg City Public School System.
  • Provide face-to-face individual and group services to at-risk or hard to serve youth.
    Provide crisis intervention and referral services as needed.
    Conducts pre/post-tests with students utilizing rating scales approved by this agency and school personnel.
  • Enter and track data on spreadsheet regarding utilization of services.
  • Meet with an average of 20 students per week that school is in session.
  • Maintains a current level of knowledge regarding causes for adolescent violence, trauma, and adolescent mental health and substance abuse issues.
  • Attend meetings with parents and school personnel as appropriate.
  • Must maintain an active professional license (LPC/LCSW) that is in good standing within the State of Virginia.
  • Assures compliance with agency policy, client rights, confidentiality, and licensure regulations.
  • Maintains effective relationships with co-workers, clients, families, school personnel, community agencies and other youth serving organizations.
  • Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service.
  • Is responsible for other duties as assigned, consistent with established policy and procedures.

Required Knowledge, Skills, and Abilities

  • Thorough knowledge of the principles, practices, and methods of mental health and substance abuse treatment.
  • Good Interpersonal skills, the ability to work effectively with service providers from other disciplines and disabilities, particularly those in the school system and other Child Early
  • Intervention Clinicians serving agencies.
  • The ability to work with persons from many socioeconomic and educational level who are experiencing a wide variety of problems.
  • Knowledge of and adherence to the basic ethics appropriate for helping relationships.
  • The ability to communicate clearly and effectively, both verbally and in writing.
  • Ability to teach and provide education to individuals and groups.

Minimum Education and Experience

  • Graduation from an accredited college or university with a Masters’ Degree in Human Services related field plus two years of experience working with children and youth.
  • Any equivalent combination of education and experience which provides the required knowledge, skills and abilities.
  • Licensed (LPC/LCSW) in the state of Virginia required. Individual is required to provide a copy of their license.

Equipment: Telephone, copy machine, PC, word processing software

Work Environment: General office and group room environment with normal lighting, temperature, air quality, ventilation and noise levels. Classroom facility with environment as determined by school personnel.

Work Location: 1241 N Main St., Harrisonburg; Rockingham County Public Schools or Harrisonburg City Public Schools.

Work Hazards: Minimal hazards associated with a general office environment and rehabilitation programs; occasional hazards associated with problem behaviors.

Work Schedule: Monday through Friday, regular school and office hours; 10 month position (mid-Aug through mid-June)

HIPAA Access Level 2: Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

Job Types: Full-time, Temporary

Benefits:

Dental insurance
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Work setting:
In-person

Early Intervention Clinician I

/in /by

General Statement of Duties

To provide brief and supportive counseling services to students in the local public school system. Clinician works directly and effectively with students, families, school personnel, community partners, and other youth serving organizations. The clinician practices independence and good judgement in decision making related to services to the identified population. Clinician works under the regular supervision of the supervisor of Child and Adolescent Clinical Services. Regularly scheduled supervision is provided as well as consultation and assistance necessary to accomplish work.

Persons in this position are classified as non-exempt under FLSA.

Continuation of this position is contingent upon annual renewal of service contracts between the city of Harrisonburg and/ or Rockingham County local school system.

 

Major Essential Functions

  • Provides education, prevention, and early intervention services to clients referred through either the Rockingham County or Harrisonburg City Public School System.
  • Provide face-to-face individual and group services to at-risk or hard to serve youth.
    Provide crisis intervention and referral services as needed.
    Conducts pre/post-tests with students utilizing rating scales approved by this agency and school personnel.
  • Enter and track data on spreadsheet regarding utilization of services.
  • Meet with an average of 20 students per week that school is in session.
  • Maintains a current level of knowledge regarding causes for adolescent violence, trauma, and adolescent mental health and substance abuse issues.
  • Attend meetings with parents and school personnel as appropriate.
  • Must maintain an active professional license (LPC/LCSW) that is in good standing within the State of Virginia.
  • Assures compliance with agency policy, client rights, confidentiality, and licensure regulations.
  • Maintains effective relationships with co-workers, clients, families, school personnel, community agencies and other youth serving organizations.
  • Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service.
  • Is responsible for other duties as assigned, consistent with established policy and procedures.

Required Knowledge, Skills, and Abilities

  • Thorough knowledge of the principles, practices, and methods of mental health and substance abuse treatment.
  • Good Interpersonal skills, the ability to work effectively with service providers from other disciplines and disabilities, particularly those in the school system and other Child Early
  • Intervention Clinicians serving agencies.
  • The ability to work with persons from many socioeconomic and educational level who are experiencing a wide variety of problems.
  • Knowledge of and adherence to the basic ethics appropriate for helping relationships.
  • The ability to communicate clearly and effectively, both verbally and in writing.
  • Ability to teach and provide education to individuals and groups.

Minimum Education and Experience

  • Graduation from an accredited college or university with a Masters’ Degree in Human Services related field plus two years of experience working with children and youth.
  • Any equivalent combination of education and experience which provides the required knowledge, skills and abilities.
  • Licensed (LPC/LCSW) in the state of Virginia required. Individual is required to provide a copy of their license.

Equipment: Telephone, copy machine, PC, word processing software

Work Environment: General office and group room environment with normal lighting, temperature, air quality, ventilation and noise levels. Classroom facility with environment as determined by school personnel.

Work Location: 1241 N Main St., Harrisonburg; Rockingham County Public Schools or Harrisonburg City Public Schools.

Work Hazards: Minimal hazards associated with a general office environment and rehabilitation programs; occasional hazards associated with problem behaviors.

Work Schedule: Monday through Friday, regular school and office hours; 10 month position (mid-Aug through mid-June)

HIPAA Access Level 2: Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

Job Types: Full-time, Temporary

Benefits:

Dental insurance
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Work setting:
In-person