Major Duties and Responsibilities:
- Provide face to face and phone contact with individuals, their primary support system, and relevant systems of care during a crisis.
- Complete a crisis assessment, crisis safety plan, and report back to the RTCSB Regional Hub the disposition at the end of the crisis assessment and service.
- Report back to the Regional Hub any mobile crisis responses provided to individuals diagnosed with developmental disabilities for referral to the Region I REACH program in order to assess for additional service needs post mobile crisis response.
- Collaborate with Emergency Services when appropriate to provide coordination of care for the individual and their primary supports when appropriate.
- Assess support needs and strengths of the individual.
- Have a working knowledge of community resources and contact information for relevant systems of care, emergency, and supports.
- Create individualized service plans to help stabilize an individual in crisis, regardless of disability.
- Keep well-informed of proven practices for interventions for individuals in crisis across age and developmental span, with various needs
- Provide follow-up care for up to 72 hours post crisis contact.
- The crisis assessment and contact notes must be completed in EHR when an individual is provided crisis services. Same day contact notes must be completed for
- Assures compliance with agency policy, confidentiality, client rights, licensure regulations and Medicaid regulations as applicable. Meets agency standards for staff productivity.
- Maintain effective relationships with coworkers, consumers, and staff from other community agencies based on courtesy, compassion and respect.
- Is responsible for other duties as assigned, consistent with Board policies and procedures and with program and client needs.
Required Knowledge, Skills and Abilities:
This position requires a thorough knowledge of principles, practices and methods of mental health counseling and case management; ability to work effectively with clients, co-workers and service providers from the community; knowledge of crisis intervention and emergency techniques; thorough knowledge of lifespan development and knowledge of community agencies such as school systems, social services, public health and private providers; ability to create and help implement Crisis Intervention Plans as well as Safety Plans; knowledge of and adherence to basic ethics appropriate for the helping relationship; the ability to communicate effectively, both verbally and in writing; and demonstrated good judgment and creativity is a must.
Minimum Education and Experience:
- Bachelors level in Human Services plus one year of experience in the human services field or a combination of education and experience that is equivalent is required.
- QMHP (Qualified Mental Health Professional) qualifications.
Work Schedule: On call as needed. Monday through Friday, 2:00 pm-10:00 pm and Saturday/Sunday 12:00 pm-8:00 pm; Flexibility needed in event of crisis situation. Additional hours as needed to perform job requirements.
Work Location: 1241 North Main Street, Harrisonburg, Va., individuals’ homes and or other community settings.
- Possession of a current, valid Virginia driver’s license and acceptable driving record.
- Favorable Background check results.
E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.
HRCSB is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact email@example.com.